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Partner with sales to deliver tailored demonstrations and technical guidance for TENADO CAD solutions, conduct value-based discovery, create solution proposals articulating ROI, support pre-sales troubleshooting, collaborate with product/marketing/customer success, document CRM interactions, and present at industry events while identifying AI-driven automation opportunities.

Lead strategy and roadmap for Pipe-Flo legacy and cloud platforms, drive customer adoption and AI-enabled innovation, manage product lifecycle with engineering and UX, and support commercialization, pricing, and retention efforts.

The Customer Support Associate provides software support to clients, resolving technical issues, maintaining documentation, and delivering quality customer service.