Top Tech Jobs & Startup Jobs

As a Quality Analyst, you will oversee and manage service quality, ensuring customer satisfaction. This role involves maintaining client relationships, providing timely reports to management, and developing strategies based on data analysis.

The Team Manager for Content Moderation is responsible for overseeing content moderation operations, recruiting and managing moderators, ensuring team quality and performance, and supporting team members' mental health and wellbeing while interacting with clients to ensure effective content management strategies.

The Team Manager is responsible for coaching and supporting sales personnel, conducting training sessions, developing educational materials, evaluating performance, and providing sales strategies. The manager will analyze sales trends and work closely with training to enhance skill sets within the team.

The Content Lead / Storyteller will craft and develop the global content strategy to enhance Sutherland's employer branding and talent attraction efforts. This includes creating and monitoring brand strategies for advertising, steering social media strategy, writing compelling copy, and mentoring regional content teams while coordinating global DEI campaigns.

As a Customer Advisor for Book Lovers, you will handle customer inquiries related to audio books and various genres, represent the company positively, and provide efficient answers while supporting a team-focused environment.

The Associate Manager - Engagement role involves planning and executing employee events, contests, and recognition programs. This includes coordinating logistics, budgeting, negotiating contracts, and collaborating with various departments and vendors. The role also focuses on employee engagement through research and implementing new ideas.

The Lead Trainer is responsible for delivering and evaluating training on soft and technical skills. This role includes creating and facilitating training materials, overseeing new hire progression, coaching trainees, and maintaining communication with clients and team members.