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Manage relationships with clients to drive adoption and value realization, coordinate renewals, monitor client health, and identify upsell opportunities.

The People Operations Manager will oversee onboarding, performance review cycles, engagement surveys, HR tools management, compliance, and employee engagement initiatives to enhance employee experience and talent management.

As an AI Researcher, you will design and build AI systems using LLMs and Reinforcement Learning for financial applications, ensuring product quality and user value while collaborating with teams.

Partner with the Chief Innovation Officer to drive AI-driven transformation at major financial institutions: manage projects, build executive materials, run go-to-market and upskilling programs, and scale firmwide deployments of Rogo/Felix.

Provide front-line chat and email support to B2B SaaS clients in EMEA, diagnose issues, deliver timely SLA-driven resolutions, identify process and automation improvements, and collaborate with Product, Engineering, Sales, and Post-Sales to inform product improvements and scale support operations.