Top Tech Jobs & Startup Jobs

Manages a call center sales operation, leading supervisors and representatives while driving customer satisfaction, productivity, quality, revenue, and profitability. Responsibilities include workforce management, performance monitoring, coaching, scheduling, payroll review, hiring, training, termination, quality assurance, process improvement, and coordination with quality, training, IT, and recruiting teams. The manager also supports remote employees and communicates process changes effectively.

Leads business analysis for AI and automation initiatives by identifying adoption opportunities, developing business cases, gathering requirements, facilitating stakeholder workshops, supporting solution design and delivery, measuring benefits, and contributing to AI governance and continuous improvement.

Leads end-to-end mergers and acquisitions execution, including strategic assessments, market research, financial modeling, valuation, due diligence, deal closing, integration and separation planning, executive communications, and post-close value realization. Partners with business leaders, finance, legal, and operations teams to execute complex transactions and support corporate growth.

Oversee daily accounting operations, including general ledger activities, journal entries, reconciliations, financial reporting, and close processes. Supervise and develop accounting staff, support audits, maintain compliance and internal controls, identify discrepancies, and improve accounting processes. Collaborate with FP&A and cross-functional teams while supporting reporting, system enhancements, and special projects in a fully remote environment.

Maintains accounts receivable and payable records, processes invoices, payments, journal entries, and bank transactions, and performs month-end close and account reconciliations. Investigates discrepancies, prepares aging reports, supports budgeting and internal controls, and helps ensure GAAP compliance. The role requires collaboration across business units, strong communication, attention to detail, organization, and independent work in a fast-paced office environment.

Manage financial operations for a BPO business, including financial statement preparation, accounts payable and receivable, payroll, tax and reporting compliance, budgeting, forecasting, variance analysis, audit support, and financial recordkeeping. The role also collaborates with leadership on financial planning and strategy.

Leads Federal and SLED capture strategy, business development, competitive positioning, pricing support, teaming agreements, and RFI/RFP responses. Advises senior leadership on market trends and opportunities while coordinating cross-functional teams, partners, recruiting, and operations to secure qualified personnel and deliver compliant, competitive bids.

Oversee contact center account operations, client relationships, service-level performance, quality, workforce alignment, reporting, escalations, compliance, and continuous improvement. Lead functional leaders and large teams while managing budgets, forecasts, costs, KPIs, and customer experience outcomes. Partner with Quality, Training, Workforce, and Talent Acquisition teams to deliver operational excellence and scale programs.

Sources, screens, interviews, and hires candidates, particularly Spanish-speaking talent, throughout the full recruitment lifecycle. The recruiter partners with hiring managers, maintains candidate pipelines, uses ATS and sourcing tools, represents the company at recruitment events, ensures hiring compliance, and provides timely candidate communication. Fluency in English and Spanish, recruiting experience, strong organizational skills, and preferably call center experience are required.

Sources, screens, interviews, and hires candidates for high-volume roles, with emphasis on Spanish-speaking talent. Manages the full recruitment lifecycle, maintains candidate pipelines, collaborates with hiring managers, uses ATS and sourcing tools, represents the company at recruitment events, and ensures compliant, professional candidate communication in English and Spanish.