Top Tech Jobs & Startup Jobs

Leads MCI’s global contact center and BPO operations, setting enterprise strategy, optimizing multi-site performance, driving revenue and customer satisfaction, and strengthening client partnerships. Oversees sales, service, technical support, back-office, and collections functions while developing executive talent and fostering a high-performance culture. The role also represents the organization externally, advances CX innovation, supports global expansion, and aligns operations, technology, HR, finance, and sales around sustainable growth.

Leads accounting operations and supports accounting personnel while performing accounts receivable, accounts payable, journal entries, month-end closing, bank reconciliations, and financial record adjustments. The role requires a bachelor’s degree in accounting or finance, 1–2 years of accrual-basis accounting experience, strong communication, organization, independence, and attention to detail. The position operates in a professional office environment and may require a Level II background or security investigation depending on location.

Performs accounting operations including accounts receivable invoicing, check application, aging reports, journal entries, accounts payable and credit card transaction entry, month-end close, bank reconciliations, and accounting adjustments. Maintains accurate financial records and supports accounting peers. The role requires a bachelor's degree in accounting or finance, 1–2 years of accrual-basis accounting experience, strong communication, organization, attention to detail, and the ability to work independently in a fast-paced environment.

Leads BPO sales strategy, enterprise client acquisition, solution development, market expansion, and revenue growth. Builds C-suite relationships, negotiates complex outsourcing contracts, manages sales KPIs and budgets, recruits and mentors sales teams, and collaborates cross-functionally with delivery, operations, and marketing. Represents the company at industry events and drives long-term strategic partnerships.

Sources, interviews, and onboards candidates while managing communications, interview scheduling, applicant tracking, recruiting records, background checks, drug screenings, and personnel files. Supports recruiting tools, advertising strategies, hiring events, and recruitment reporting. The role also promotes local job opportunities and requires strong organizational, communication, data entry, computer, and multitasking skills.

Leads BPO sales strategy, enterprise client acquisition, strategic partnerships, solution development, market expansion, and revenue growth. Builds C-suite relationships, manages complex outsourcing sales cycles, recruits and develops sales teams, tracks performance KPIs, oversees budgets, collaborates cross-functionally, and represents the company at industry events. Extensive travel is required.

Develop, deploy, and optimize scalable machine learning solutions, including predictive, supervised, unsupervised, and deep learning models. Build data pipelines, manage model serving and lifecycle processes, monitor production performance, and ensure quality, security, compliance, and responsible AI practices. Collaborate with technical and business stakeholders, research emerging AI technologies, and improve AI architectures and operational efficiency.

Manage accounts receivable, accounts payable entries, journal entries, bank transactions, reconciliations, and month-end closing activities. The Accountant investigates discrepancies, maintains accurate financial records, supports internal controls and budgeting, prepares aging reports, and assists accounting team members while ensuring compliance with GAAP.

Supports end-to-end mergers and acquisitions execution through integration and separation planning, risk mitigation, diligence coordination, synergy modeling, value tracking, stakeholder facilitation, and executive reporting. The role manages multiple concurrent M&A engagements and applies financial, operational, HR, IT, and BPO expertise to drive successful post-close integration and value realization.

Manages and optimizes call center operations by developing strategies, leading staff, setting performance metrics, analyzing trends, improving processes, managing budgets and resources, supporting employee engagement, ensuring policy compliance, and resolving escalations. Requires a university degree, at least eight years of call center leadership experience, strong communication and analytical skills, knowledge of call center technologies, and familiarity with industry regulations.