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Leads BPO sales strategy, enterprise client acquisition, strategic partnerships, solution development, market expansion, and sales team performance. The role manages executive relationships, complex outsourcing negotiations, sales KPIs, budgets, and cross-functional collaboration with delivery, operations, and marketing teams. It also represents the company at industry events and drives revenue growth across the BPO sector.

Performs accounting operations including accounts receivable, invoicing, journal entries, accounts payable transactions, bank reconciliations, month-end closing, financial reconciliations, and accounting adjustments. The role supports accurate financial reporting, internal controls, budgeting, and compliance with generally accepted accounting principles while collaborating across business units.

Lead BPO sales strategy, enterprise client acquisition, strategic partnerships, solution development, market expansion, and sales team performance. Build C-suite relationships, manage complex outsourcing negotiations, track KPIs, oversee budgets, collaborate cross-functionally, and represent the company at industry events. The role requires extensive travel and deep BPO market expertise.

Research and identify potential acquisition targets aligned with company growth objectives. Conduct outreach by phone and email, gather target insights, maintain an accurate acquisition pipeline, monitor industry trends, and prepare data-driven reports and recommendations for the CEO and M&A team. Collaborate with cross-functional teams while managing multiple priorities and deadlines.

Leads MCI’s end-to-end talent acquisition strategy in the Philippines, including workforce planning, sourcing, employer branding, recruitment metrics, compliance, and candidate experience. Manages and develops the talent acquisition team, partners with business and HR leaders, oversees scalable recruitment processes, and drives performance against recruitment KPIs. The role requires onsite presence in San Fernando, Pampanga or nearby Luzon areas.

Provides administrative and virtual assistant support, including managing emails and phone calls, scheduling appointments, preparing presentations, creating social media content, arranging travel, and handling confidential information. The role requires strong organization, communication, multitasking, attention to detail, and proficiency with Microsoft Office. Prior administrative experience is preferred but not required.

Leads global BPO business development and sales strategy to drive revenue growth. Responsibilities include developing sales strategies, managing remote sales teams across regions, securing new BPO and call center clients, building enterprise relationships, collaborating with marketing and operations, analyzing market trends, and representing the company at industry events and client meetings.

Sources, interviews, and onboards candidates while managing communications, interview scheduling, applicant tracking, background checks, employee files, and recruitment reports. The role supports recruiting tools, hiring events, job advertising, HR operations, and local outreach activities such as job fairs. Candidates must have at least one year of recruiting or HR experience, strong organizational and computer skills, Microsoft Office proficiency, and the ability to work scheduled shifts in a fast-paced environment.

Leads the sales organization by developing strategic sales plans, growing revenue and market share, managing and mentoring geographically dispersed teams, building executive client relationships, optimizing sales processes, monitoring KPIs, overseeing budgets, and collaborating cross-functionally to achieve company objectives.

Manages assigned client accounts as the primary liaison, overseeing service delivery against SLAs and KPIs. Conducts business reviews, reports performance, resolves issues with internal teams, supports onboarding and transitions, monitors satisfaction, and identifies account expansion opportunities. The role also drives process optimization, maintains client relationships, and ensures consistent service quality through collaboration with operations, quality assurance, and training teams.