Top Tech Jobs & Startup Jobs

Responsible for developing and maintaining quality assurance standards, defining quality metrics, planning and executing functional, regression, performance, and usability tests, documenting results, reporting issues, and supporting corrective actions. The role analyzes quality trends, drives continuous improvement, collaborates with cross-functional teams, and provides guidance on quality assurance methods and tools.

Recover past-due consumer accounts through inbound and outbound customer calls. Assess financial situations, negotiate payment terms, recommend payment solutions, resolve objections, follow recovery scripts and procedures, meet performance goals, and maintain accurate customer-focused communication. The role includes paid training, team meetings, ongoing process updates, and strict attendance requirements.

Recruits talent by partnering with hiring managers, sourcing candidates through multiple channels, reviewing applications, conducting initial interviews, coordinating interviews, administering assessments, checking references, extending offers, and maintaining candidate relationships. The role also manages applicant tracking systems, monitors recruiting metrics, produces regular reports, maintains employment records, and supports recruitment projects and process improvements.

Lead BPO sales strategy, enterprise client acquisition, strategic partnerships, solution development, market expansion, and sales team performance. The role manages executive relationships, complex outsourcing negotiations, KPIs, budgets, cross-functional collaboration, and industry representation while driving revenue growth. Extensive travel is required, along with at least 10 years of progressive sales experience and 5 years in BPO.

Develops, updates, and maintains websites and web applications, including implementing designs, managing content, optimizing SEO, and monitoring performance through Google Analytics and tagging. Troubleshoots website issues, supports hosting providers, manages email marketing, and collaborates on product launches and online course integration. The role also requires copywriting, content creation, marketing program execution, research, reporting, and cross-functional communication.

Leads BPO sales strategy, enterprise client acquisition, strategic partnerships, solution development, market expansion, and revenue growth. Manages and develops a high-performing sales team, establishes performance KPIs, oversees the sales budget, and collaborates with delivery, operations, and marketing teams. Represents the company at industry events and builds relationships with C-suite decision-makers while selling complex outsourcing solutions.

Manages day-to-day relationships with property and casualty insurance clients, serving as the primary liaison between clients and internal operations teams. Responsibilities include strategic planning, change management, process design, program launches, sales operations, client growth, service delivery, financial performance, documentation, and regulatory deadline tracking. The role requires extensive insurance experience, strong communication and analytical skills, and the ability to manage complex business processes.

Manage and grow staffing-services client accounts, lead new-client onboarding, generate and qualify business opportunities, nurture sales pipelines, support lead transfers, and provide consultative outreach. The role also includes regional client-engagement leadership, team mentorship, performance management, and market intelligence focused on infrastructure-related services.

Manage financial operations for a BPO business, including financial statements, accounts payable and receivable, payroll, tax and reporting compliance, budgeting, forecasting, variance analysis, audits, and recordkeeping. The role also partners with leadership on financial planning and strategic decisions.

The Accountant manages accounts receivable and payable transactions, records journal entries and bank activity, performs month-end close and bank reconciliations, investigates discrepancies, prepares aging reports, and supports internal controls and budgeting. The role requires accurate financial recordkeeping, GAAP compliance, cross-functional collaboration, and effective communication in a fast-paced environment.