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Serve as the CEOs primary operating partner, representing the CEO, running executive cadence, tracking decisions, and driving high-priority cross-functional strategic projects. Provide research, analysis, and board materials; improve executive team effectiveness; and own end-to-end initiatives to unblock and accelerate company goals.

Manage and coach a 10-person BDR team to generate outbound qualified opportunities. Oversee onboarding, refine outbound and lead-scoring processes, implement AI-native and automation workflows using the rev-ops stack, build reporting and dashboards, run test-and-learn experiments, and partner cross-functionally with AEs, marketing, and sales ops to increase product attach rates and pipeline quality.

Prospect named enterprise fleet accounts, run disciplined outbound outreach, build qualified pipeline for Enterprise AEs, represent Coast at industry events, maintain account data in Salesforce, and develop deep expertise in fleet and fuel payments.

The Manager of Customer Success leads a team of CSMs, manages a book of business, and drives customer onboarding, retention, and expansion efforts.

Build, run, and optimize full-funnel lifecycle programs (nurture, onboarding, activation, engagement, retention, winback) in Braze across email, in-app, push, and SMS. Use behavioral/product data and A/B tests to drive activation and cross-sell fuel customers to non-fuel products. Partner with Product, Growth Engineering, Sales, Revenue Ops, and CS; own measurement, experimentation, and lifecycle playbook.

As Principal Product Manager, you will define the vision and strategy for non-fuel spend products, leading a team to enhance financial workflows for fleet operations. Responsibilities include product roadmap ownership, collaboration with cross-functional teams, and leveraging AI research to create user-friendly solutions.

Design and develop software solutions for Coast, collaborating closely with engineers and product managers, creating mockups, prototypes, and improving designs based on user feedback.

Lead and grow the data engineering team to evolve a cloud-native data platform: design pipelines, improve ETL/ELT and orchestration, ensure data quality and governance, enable BI and data products, manage infrastructure budget, and enforce security and operational best practices while partnering with product and business teams.