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Own Coast’s embedded and channel partnerships business, including sourcing and negotiating platform distribution deals, activating existing partners, developing channel sales processes, managing partner economics, and coordinating with Sales, Product, Engineering, Marketing, Legal, and Finance. The role will establish activation playbooks, attribution and governance systems, grow partner-sourced revenue, and eventually hire and lead a partnerships organization.

Manage B2B customer relationships, onboarding, product training, adoption, retention, support, and issue resolution. Provide responsive phone-based assistance, troubleshoot product issues, handle escalations, track enhancement requests with Product and Engineering, and share customer feedback to improve Coast’s platform and maximize customer value.

Support B2B customers by onboarding and implementing the platform, providing product training, driving adoption and retention, resolving issues, handling escalations, and sharing customer feedback with Product and Engineering. The role requires strong communication, product knowledge, responsiveness, problem-solving, and phone-based customer support. It is hybrid in Draper, Utah, three to four days per week, with some early morning hours.

Lead and coach a co-located engineering team to ship features that grow fleet adoption. Set technical direction, partner with Product and Design, implement AI-driven features, improve delivery practices, hire and develop engineers, and build a high-performance inclusive culture.

As a Business Development Representative, you will prospect and qualify leads, making calls and emails to generate sales-ready opportunities while managing the sales pipeline in Salesforce.

Serve as the CEOs primary operating partner, representing the CEO, running executive cadence, tracking decisions, and driving high-priority cross-functional strategic projects. Provide research, analysis, and board materials; improve executive team effectiveness; and own end-to-end initiatives to unblock and accelerate company goals.

The Manager of Customer Success leads a team of CSMs, manages a book of business, and drives customer onboarding, retention, and expansion efforts.

Build, run, and optimize full-funnel lifecycle programs (nurture, onboarding, activation, engagement, retention, winback) in Braze across email, in-app, push, and SMS. Use behavioral/product data and A/B tests to drive activation and cross-sell fuel customers to non-fuel products. Partner with Product, Growth Engineering, Sales, Revenue Ops, and CS; own measurement, experimentation, and lifecycle playbook.

As Principal Product Manager, you will define the vision and strategy for non-fuel spend products, leading a team to enhance financial workflows for fleet operations. Responsibilities include product roadmap ownership, collaboration with cross-functional teams, and leveraging AI research to create user-friendly solutions.

Design and develop software solutions for Coast, collaborating closely with engineers and product managers, creating mockups, prototypes, and improving designs based on user feedback.