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Manages commercial property and casualty insurance accounts by designing coverage programs, advising clients on policies and compliance, negotiating terms with carriers, preparing proposals and applications, supporting producers, remarketing and renewing accounts, and coordinating audits. The role also generates premium allocations, maintains regulatory and carrier knowledge, manages workflows, and provides accurate, timely client service.

Supports Higginbotham’s Corporate Marketing and Communications team by writing and publishing internal news, newsletters, event promotions, campaign copy, video scripts, and employee announcements. The intern pitches story ideas, collaborates on content needs, and gains experience in internal communications strategy, multiple content formats, and professional writing.

Manages employee benefits client accounts, serving as the primary contact for clients, prospects, producers, agencies, and carriers. Responsibilities include handling service requests, renewals, proposals, premium calculations, enrollment materials and presentations, carrier transitions, account records, and compliance requirements. The role maintains carrier relationships, advises clients on benefits regulations, supports new business development, and ensures accurate, timely account processing.

Manages commercial insurance accounts by designing coverage programs, preparing proposals and applications, coordinating renewals and remarketing, advising clients on coverage and audits, supporting producers, resolving issues, maintaining carrier relationships, and pursuing referrals. Provides mentoring to customer service representatives while ensuring accurate, timely transaction processing and compliance with agency standards.

Greets visitors, manages mail, maintains lobby and customer files, handles telephone inquiries, triages complex requests, orders office supplies, and supports Account Managers. The role requires strong communication, organization, attention to detail, client focus, and proficiency with Microsoft Office applications.

Manages a book of employee benefits clients, serving as the primary contact and supporting renewals and new business. Responsibilities include carrier coordination, proposal analysis, premium and payroll deduction calculations, open enrollment materials and presentations, account transitions, compliance guidance, documentation, and client service. Requires strong knowledge of employee benefits, insurance regulations, carrier products, and funding arrangements, along with an active Life and Health license and proficiency in Microsoft Office and account management systems.

Manages employee benefits client accounts, serving as the primary client and carrier contact. Responsibilities include handling service requests, preparing renewals and proposals, analyzing plan options, calculating premiums and payroll deductions, supporting open enrollment, processing carrier transitions, maintaining compliance with benefits regulations, and advising clients. The role also supports producers with new and renewal business while maintaining accurate account records and strong carrier relationships.

Underwrites medical and ancillary benefits renewals, evaluates financial risk, builds premium equivalents, analyzes funding arrangements and plan options, and develops client negotiation strategies. The role creates carrier RFPs, manages renewal financials, explains analyses to internal teams and external clients, and supports benefit strategy decisions. It requires advanced Excel skills, underwriting and experience-rating expertise, strong communication, organization, presentation, mentoring, and client relationship abilities.

Manage employee benefits accounts, coordinate client and carrier workflows, support renewals and bids, conduct enrollment meetings, resolve claims and eligibility issues, and recommend benefit-plan changes. The role develops client relationships, coordinates third-party vendors, maintains compliance awareness, and supports sales and service activities. This is a remote Houston-based position requiring occasional travel to Richardson, Texas.

Provides administrative and client support to employee benefits account managers. Responsibilities include data entry, billing audits, report and proposal preparation, open enrollment materials, carrier implementation paperwork, file maintenance, customer service, and participation in client meetings and training. Requires strong organization, attention to detail, communication, and proficiency with Microsoft Office; Applied Epic or similar agency management system experience is preferred.