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The Account Coordinator II is responsible for managing client accounts, coordinating with Account Executives, training clients on the system, resolving billing discrepancies, and conducting audits of client data. This role requires strong customer service skills and knowledge of insurance and benefits management.

Manage and service commercial property & casualty accounts: design insurance programs, support producers with proposals and renewals, remarket policies, educate clients on coverage and audits, and maintain carrier relationships to ensure accurate, timely processing and client satisfaction.

Manage and service commercial insurance accounts by designing programs, preparing proposals, renewing policies, advising clients on coverage and audits, supporting producers, building carrier relationships, mentoring CSRs, and pursuing new business.

Manage and service commercial P&C insurance accounts for entertainment clients, especially touring music artists. Design and implement insurance programs, prepare proposals, handle renewals and audits, support producers on coverage and submissions, maintain carrier relationships, and resolve client issues to meet agency standards.

The Compliance Analyst is responsible for reconciling premium and taxes, preparing tax reports, ensuring compliance with state regulations, and reporting accuracy.

The Commercial Lines Account Manager supports clients by managing commercial insurance accounts, negotiating terms, preparing proposals, and educating clients on coverage and laws, while ensuring high-quality service and workflow management.

The Employee Benefits Account Manager assists in generating new business and maintaining client policies, acting as the primary contact for clients and carriers.

The Commercial Lines Account Manager manages commercial accounts, ensuring accurate service and support while negotiating with carriers and educating clients.

The Junior Graphic Artist contributes to creating branded communications, develops RFPs, presentations, and maintains brand consistency while collaborating with team members.

Lead and advise account managers on commercial P&C client accounts: design insurance programs, negotiate with carriers, prepare proposals, manage renewals, support producers, and ensure compliance and client service.