Top Tech Jobs & Startup Jobs

Develops relationships with community associations, property management companies, and industry organizations to generate leads and sales opportunities. Supports business development through networking, events, facility tours, product demonstrations, promotional opportunities, and brand awareness initiatives. Maintains Salesforce records, researches prospects, collaborates with marketing and regional leadership, and represents the company in community and industry organizations.

Provides virtual and in-person customer support for telecommunications launches, including technical assistance, appointment scheduling, customer education, account audits, documentation updates, work-order closure, and issue escalation. Coordinates with provisioning teams, properties, and account managers while ensuring service activations and customer records are accurate. Requires customer service or technical support experience, a valid driver’s license, strong communication, schedule flexibility, and reliable high-speed internet for remote work.

Leads network feasibility programs from initial analysis through completion. Manages vendors, service carriers, cross-functional teams, project plans, quotes, change requests, milestones, dependencies, budgets, risks, and stakeholder communications. Reports project status and issues to leadership while coordinating engineering, operations, and procurement teams to support timely, cost-effective delivery.

Leads a team of Case Specialists responsible for triaging, managing, and resolving complex customer cases. Establishes case management standards, monitors SLAs and resolution times, analyzes recurring customer-impacting issues, and drives cross-functional process improvements. Oversees ServiceNow CSM and WIRE workflows while promoting AI-assisted operations and maintaining consistent customer communication and service delivery.

Owns the Salesforce ecosystem as Product Owner and senior business analyst, including roadmap, backlog, requirements, integrations, governance, testing, and continuous improvement. The role designs customer journeys and cross-functional processes, coordinates vendors and stakeholders, oversees releases and platform health, and advances customer experience and operational metrics. It requires Salesforce configuration experience, process improvement expertise, CX and ROI analysis, journey mapping, and telecommunications knowledge.

Oversee end-to-end onboarding and delivery of residential construction projects from kickoff through handoff to regional operations. Maintain stakeholder relationships, coordinate schedules and cross-functional teams, track milestones in Site Tracker and Salesforce, resolve risks and delays, prepare status reports, support technology education, coordinate operational requirements, and ensure contract deliverables and common-area installations are completed before activation.

Directs network engineering and regional engineering teams while owning large-scale service provider network availability, performance, security, automation, IP address management, disaster recovery, and change management. Serves as the highest technical escalation point, leads network expansion and modernization, manages vendors and engineering resources, oversees outage response and executive reporting, and develops budgets, operational standards, and strategic plans.

Identifies and executes growth opportunities including M&A, joint ventures, strategic partnerships, and investments. Builds complex financial models, performs valuation and market analysis, manages due diligence, prepares executive presentations, and supports live transactions. Coordinates cross-functional strategic projects, provides recommendations to leadership, partners with Finance and Operations, and mentors junior team members.

Leads and develops a remote advanced technical support team, manages escalations, schedules, performance, training, and workforce coverage. Oversees complex technical issue resolution, incident and problem management, documentation, and process improvements. Collaborates with network operations, engineering, service delivery, customer care, and field operations to improve customer support. Requires experience leading technical support or operations teams, troubleshooting network issues, and working with LAN/WAN technologies in large-scale IT, network operations, or NOC environments.

Combines telecommunications expertise with sales responsibilities to conduct in-home consultations, identify upsell opportunities, support property stakeholders, present technical information, educate customers on Hotwire offerings, and help achieve revenue and market penetration targets.