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The Customer Success Manager at AfterShip is responsible for managing existing client accounts, leading onboarding processes, conducting business reviews, resolving technical issues, and ensuring clients maximize their value from AfterShip's services. Collaboration with global teams and a focus on retention and growth in the APAC markets are key aspects of the role.
As an Account Executive, you will cultivate and close relationships with eCommerce retailers and D2C brands, achieve sales targets, develop entry strategies for key prospects, and conduct business needs analyses to position AfterShip's solutions effectively. Collaboration with Solutions Architects and Customer Success is essential to meet shared goals.
As an Account Executive at AfterShip, you will be responsible for building and closing relationships with top eCommerce retailers. This includes developing sales strategies, conducting business needs analyses, and managing CRM systems, all while achieving sales targets and collaborating with cross-functional teams.
The Account Executive is responsible for building and managing relationships with top eCommerce retailers and D2C brands, focusing on achieving sales targets. This includes developing sales strategies, conducting business analyses, managing CRM systems, and collaborating with cross-functional teams to drive revenue growth.
The Renewals Manager will manage the entire renewal process, ensuring timely renewals while driving revenue growth. Responsibilities include forecasting, risk analysis, contract management, and collaboration with various internal teams. The goal is to ensure customer satisfaction and retention through effective communication and strategic relationship building.
Seeking a Technical Content Manager to produce high-quality technical content and oversee a team of content writers. Requires strong communication skills, technical proficiency, and project management abilities. Responsibilities include managing content production processes, researching technical information, creating documentation, collaborating with teams, editing, and developing multimedia content.
The Renewals Manager will oversee the renewal process, maximizing revenue growth while minimizing customer attrition. Responsibilities include forecasting renewals, analyzing risks, mentoring teams on negotiations, and collaborating with various internal departments to streamline the renewal process.
The Finance Operations Manager will oversee sales order creation, commission calculation, and billing processes while collaborating with Sales, Customer Success, Finance, and Legal teams. The role requires ensuring compliance with financial policies, reviewing invoicing, preparing sales data reports, and managing commission calculations and related queries.
The Finance Operations Manager will manage sales order creation, commission calculation, and billing processes. They will facilitate communication between the Go-To-Market (GTM) team and the finance team, while preparing sales orders, analyzing sales data, and providing reports to support decision-making.
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