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AfterShip is looking for a Revenue Operations Manager to drive operational excellence across Sales, Partnerships, Customer Success, and Marketing teams, optimize the sales funnel, enhance productivity, and ensure data integrity to maximize revenue growth. This role may evolve into a people leadership position after 6 months.

The Revenue Operations Manager at AfterShip is responsible for driving operational excellence across Sales, Partnerships, Customer Success, and Marketing teams. This role involves optimizing the sales funnel, enhancing productivity, and ensuring data integrity to maximize revenue growth. The position may evolve into a people leadership role after 6 months, reporting to the Head of Sales Enablement and Operations in Europe.

As an Enterprise Customer Success Manager at AfterShip, you will be the go-to individual for AfterShip's Enterprise customers and top DTC brands. Your focus will be on driving customer onboarding, success, renewals, and overall satisfaction through your eCommerce and product expertise. You will work collaboratively with global teams to ensure customer needs are met and value is delivered effectively.

Manage existing accounts, lead onboarding for new clients, conduct business review meetings, resolve technical issues, collaborate with global teams, drive revenue growth in APAC markets, travel as needed for client meetings, share best practices with customers.