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The Staff Product Manager will lead the strategic planning and execution of internal tools and automation solutions for customer support. Responsibilities include leveraging third-party solutions like Salesforce and AI to enhance operational efficiency and customer experience, conducting needs analyses, improving products through data insights, and collaborating with cross-functional teams for continuous innovation.

As a Chat Sales Representative at ZenBusiness, you will assist customers through chat and phone inquiries, guiding them through the sales process. Your responsibilities include maintaining a customer pipeline, closing sales, and ensuring accurate customer data in Salesforce. You will also be expected to stay informed about ZenBusiness products and industry trends.

As a Staff Software Engineer, you will collaborate with engineers, design teams, and product owners to develop new features that enhance the experience of small business customers. Your responsibilities include coding, delivering new functionality, and leading the team in an agile environment, while ensuring high-quality output and using data-driven decision-making.