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The Sales Manager will lead a team of enterprise Account Executives, driving revenue and performance targeting complex multi-stakeholder deals. Responsibilities include coaching, refining sales processes, conducting forecasts, and hiring new team members.

The role involves managing enterprise sales cycles, building relationships with high-value accounts, and providing tailored logistics solutions. The candidate will negotiate complex deals and collaborate with various teams to drive strategic growth.

The role involves managing the full sales cycle for Easyship's largest accounts, building enterprise opportunities, and acting as a trusted advisor to clients, translating their needs into logistics solutions.

As a Senior Backend Engineer, you will build and maintain web applications' back-end, scale RESTful APIs, and lead new product development while mentoring junior developers.

Lead a backend-focused squad as a hands-on Engineering Manager, contributing to Ruby on Rails code, owning technical architecture, driving delivery and engineering best practices, mentoring engineers, and introducing AI-augmented workflows while collaborating cross-functionally.

Lead activation, retention, and monetization for SMB merchants; define and prioritize growth roadmaps using ROI assessments; manage feature delivery end-to-end; collaborate with design, engineering, data, logistics and warehouse teams; improve warehouse efficiency and profitability; run experiments, measure outcomes, and maintain competitive edge.

Lead growth product initiatives for Easyship's SMB merchants: define problems, prioritize roadmaps using ROI, manage feature delivery end-to-end, run experiments and analytics, collaborate with design, engineering, logistics and warehouse teams, and optimize activation, retention and monetization.

Provide frontline support via live chat, email, and phone for Easyship customers; liaise with couriers and vendors to resolve delivery and technical issues; collect customer feedback, collaborate with Sales/Product/Operations, and identify process improvements to maintain high customer satisfaction.

Lead strategy and roadmap for shipping insurance products; drive engagement, monetization, pricing, and retention through data-driven decisions, A/B testing, and user research. Collaborate with engineering, design, marketing, and biz-dev; author PRDs and measure success metrics to deliver scalable B2B/B2C solutions.

Lead the product strategy and roadmap for shipping insurance, drive engagement, monetization, and retention through data-driven decisions, PRDs, cross-functional collaboration, and performance measurement to deliver scalable B2B/B2C solutions.