Top Tech Jobs & Startup Jobs

The Senior CCS Analyst will lead development and implementation of contact center solutions, focusing on customer experience and operational efficiency using Amazon Connect.

Manage various legal activities related to defending lawsuits against GEICO insureds, supervise staff, conduct performance reviews, and ensure compliance with legal standards.

As a Senior Java Engineer, you will design and build scalable systems, lead design sessions, mentor engineers, and utilize various programming languages and tools.

The Senior UX/UI Designer will work with various teams to create user-centered designs incorporating Generative AI, manage workflows, conduct research, and deliver design assets.

Manage workforce operations, including scheduling, forecasting, and performance monitoring to optimize agent productivity and customer satisfaction. Lead a high-performing team by fostering accountability and communication with leadership.