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The Senior Implementation Engineer implements client technologies globally, manages on-premises infrastructure, and cloud solutions, and drives project objectives to closure with minimal supervision while ensuring effective communication and documentation.

Lead regional strategy, P&L, and operational performance for the West region. Drive growth, customer satisfaction, compliance, and leadership development across regional teams while collaborating with matrixed stakeholders and traveling to support client relationships.

Provide day-to-day client support, own and resolve client action items, build relationships with executive stakeholders, assist with business reviews and reporting, track relationship health and risks, and begin applying product knowledge to identify basic upsell opportunities.

Senior Systems Engineer responsible for tier-3 support and technical leadership for cloud (Microsoft 365/Azure) and on-prem infrastructure, email and AD administration, virtualization (VMware/Hyper-V), security configuration, incident response, migrations, documentation, and long-term remediation.

The Senior Systems Engineer will oversee technical delivery, support cloud implementations, manage security systems, and lead project implementations. Collaborate across teams to solve complex technical challenges and document processes.

The Client Technology Manager oversees IT managed services for client accounts, manages relationships, mitigates risks, and leads projects involving modern technology infrastructure.

The Systems Services Engineer manages AD tools, handles O365 and Azure administration, provides user support, and monitors infrastructure operations.

Design, implement, and maintain enterprise LAN/WAN/wireless and cloud network infrastructures. Troubleshoot multi-vendor routing, switching, SD-WAN and firewall issues, lead incident escalation and resolution, provide technical leadership and mentoring, evaluate emerging technologies, engage with clients to design tailored solutions, and maintain network documentation.

The Cloud Architect at ECI delivers technical support and advice for cloud services, mentors teams, and develops best practices for cloud deployment, ensuring high-quality client service in a fast-paced environment.

The Business Analyst role requires facilitating Agile sprints, managing requirements for Salesforce CRM, ensuring quality outcomes, and coordinating cross-platform integrations while communicating with stakeholders.