Top Tech Jobs & Startup Jobs

Supervise Patient Support Specialists and manage daily customer support operations, including queues, backlogs, workflows, SLAs, performance targets, coaching, escalations, and process improvements. Analyze team data, collaborate with cross-functional stakeholders, optimize productivity, and foster a collaborative team environment.

Build and maintain healthcare technology products, including APIs, platform features, ReactJS components, and AI/ML solutions. Responsibilities include debugging production issues, improving performance, writing tests, conducting code and architecture reviews, leading releases, mentoring engineers, and collaborating with cross-functional teams. Potential areas include telemedicine, pharmacy platforms, delivery, personalization, fraud detection, and operational automation.

Leads a team of 6–8 Real-Time Analysts while managing intraday workforce performance, staffing adjustments, schedule adherence, dashboards, and operational escalations. Owns real-time playbooks, process improvements, reporting, and stakeholder communication. Requires substantial Workforce Management and supervisory experience, strong analytical skills, and proficiency with WFM platforms and spreadsheets. The role is fully onsite in Pittsburgh.

Source and engage high-volume and specialized candidates for pharmacy, healthcare, patient services, and operations roles. Build talent pipelines, map labor markets, develop community partnerships, conduct AI-enabled searches, manage outreach campaigns, and deliver qualified candidate lists. Track sourcing metrics, share market insights, support recruiter handoffs, and provide a strong candidate experience while managing multiple requisitions and changing priorities.

Owns the architecture and long-term strategy for Blink Health’s hybrid enterprise network across on-premises and AWS environments. Responsibilities include routing, switching, VPN, firewalls, cloud networking, network automation, security standards, observability, high availability, complex migrations, incident escalation, documentation, and mentoring. The role requires technical leadership across engineering, security, and platform teams, participation in on-call rotation, and up to 10% travel to office sites.

Own complex product problems from strategy through execution, including roadmapping, research, experimentation, release planning, and analysis. Partner with engineering, design, data science, marketing, and operations teams to build healthcare and pharmacy products. Drive customer-focused innovation, business growth, platform development, and measurable product outcomes across global markets.

Design and implement end-to-end automation frameworks and testing strategies for complex frontend and backend features. Own automation roadmaps, improve test coverage and reliability, and build functional, performance, resiliency, and security testing integrated with CI/CD. Develop AI-assisted and agentic QA workflows, scalable testing infrastructure for distributed and cloud-native systems, observability-driven validation, and predictive quality tooling. Collaborate cross-functionally with engineering, product, platform, and QA teams while mentoring other engineers.

Provides executive support to the VP of Operations by managing calendars, travel, expenses, meetings, events, action items, and special projects. Serves as site administrator for executive, board, and client visits, coordinating facilities, security, IT, HR, visitor access, office spaces, and hospitality. Ensures smooth office operations, strong communication, accurate administration, and seamless onsite experiences in a fast-paced healthcare technology environment.

Support senior executives through advanced calendar and schedule management, meeting coordination, communication, travel arrangements, expense reporting, hiring-process support, and team event planning. The role requires proactive prioritization, confidentiality, strong judgment, and the ability to manage multiple projects in a fast-paced onsite environment.

Leads operations analytics and workforce strategy across contact center and pharmacy operations. Develops staffing models, capacity plans, forecasts, schedules, budgets, dashboards, KPIs, and real-time command center capabilities. Partners with Operations, Product, Engineering, Data, Finance, HR, and outsourced providers to improve performance, control costs, and enhance patient experience. Builds and manages a high-performing analytics and workforce planning team while translating complex analysis into executive decisions.