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The QA Analyst is responsible for ensuring software quality through developing and executing test plans, identifying defects, and collaborating with teams. Tasks include manual testing, regression testing, and contributing to QA process improvements.

The Account Executive will be responsible for driving new business, acquiring clients, and building long-term relationships in the SaaS and BPO sectors. Daily activities include lead generation, sales negotiations, client relationship management, market research, and achieving sales targets.

The Business Consultant will identify process optimization opportunities using AI, guide clients in implementing AI-based solutions, and develop strategies for digital transformation in contact centers. Responsibilities also include conducting market analysis and leading workshops on AI applications while managing client relationships effectively.

The Sales Engineer supports the sales team by providing technical expertise and facilitating solution design, emphasizing the company's CX offerings. Key responsibilities include understanding customer requirements, delivering tailored presentations, addressing technical queries, and collaborating cross-functionally to align solutions with customer needs. Building relationships as a trusted advisor is essential to guiding customers through the decision-making process.

The Product Marketing Manager will create and implement marketing strategies for UCaaS and CCaaS solutions worldwide, collaborate with teams to ensure cohesive messaging, conduct market research, produce marketing materials, and analyze marketing performance to drive product success.

In this role, you will provide technical support via phone, chat, and email, assisting business customers with hardware and software issues while also producing knowledge base content and improving technical knowledge.

Design, develop, and maintain software solutions using Node.js, PHP, and PostgreSQL. Collaborate with cross-functional teams to ensure quality delivery of solutions. Participate in code reviews and contribute to team knowledge sharing.