Top Tech Jobs & Startup Jobs

Lead end-to-end management of enterprise customer escalations: triage, route, coordinate cross-functional teams, drive RCA and corrective actions, produce executive updates and escalation metrics, and improve escalation processes to reduce repeat incidents.

As a Senior Threat Researcher, you will analyze security datasets to map attacker behaviors, improve detection capabilities, and collaborate with product teams to enhance threat defenses.

The Senior Site Reliability Engineer will ensure the reliability and performance of cloud systems, manage AWS/Azure infrastructure, optimize performance, lead incident responses, and implement security best practices.

Own and grow partner business on the West Coast by recruiting, enabling, and managing partners to drive net-new and expansion revenue. Build partner-led motions, maintain pipeline and forecasting in Salesforce, lead joint business planning, resolve escalations, and provide market insights.

Lead a global platform engineering team to design, build, and deliver scalable cloud-native SaaS platform services. Define platform strategy, ensure architecture correctness and compliance, manage releases and milestone gates, collaborate with cross-functional leaders, grow technical talent, and influence long-term product and technical strategy.

As a Sr. Escalation Engineer, you will support clients by troubleshooting issues, providing solutions, and enhancing product reliability through technical feedback and documentation updates.

As the first Sales Engineer in Italy, you'll present Illumio's cybersecurity solutions, develop customer relationships, and conduct demos, focusing on sales cycle success and customer outcomes.

Lead expansion and upsell programs for existing SaaS customers: build campaigns (email, in-product, ABM, events), partner with Sales and Customer Success to identify upsell triggers, design sales plays, package new modules, run experiments, and own expansion metrics and conversion performance.

Define and optimize the product-led growth web trial and marketplace experience. Map prospect journeys, drive trial-focused launches, create sales enablement and product assets, gather market and competitive intelligence, and partner with demand generation, product, sales, and cross-functional teams to accelerate time-to-value and adoption.

Identify and qualify new enterprise business opportunities through outbound prospecting and inbound lead qualification. Own account-based prospecting, generate campaigns, map target accounts, engage via phone/email/social, and deliver qualified meetings to build pipeline and revenue while collaborating with Sales, Marketing, and channel partners.