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Lead end-to-end brand marketing and go-to-market campaigns for the Men's luxury jewelry category. Develop integrated strategies, content briefs, media plans, product storytelling, and cross-functional execution across paid, owned, and earned channels. Define KPIs, analyze campaign performance, oversee testing and optimization, identify category growth opportunities, and present insights and recommendations to stakeholders.

Manage and track gemstone samples, loose stones, and certifications across PLM and physical inventory. Coordinate orders, POs/SOs, vendor communication, and distribution to internal teams. Conduct inventory audits, maintain documentation and compliance, create SKUs, and support High Jewelry and Mainline Design through product development and launches.

Manage SKU- and style-level demand forecasting and inventory optimization for retail and e-commerce. Produce weekly order projections, analyze store inventory and sell-through, adjust Logility parameters, fulfill store stock requests, develop replenishment strategies, build analytical dashboards, and collaborate with Merchants and Supply Chain to improve forecast accuracy and in-stock performance.

Drive the development and optimization of digital marketing platforms, focusing on Salesforce technologies to enhance customer experiences and campaign performance.

The Clienteling Operations Manager oversees virtual sales operations, supports sales teams, manages systems and processes, and analyzes performance metrics to enhance client experiences and drive revenue.