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Seeking a Principal Backend Engineer with a strong distributed systems background to lead Observability backend initiatives within the Observability team at Grafana Cloud, a composable observability platform integrating metrics, logs, and traces. Responsibilities include driving technical and business strategy, influencing product roadmap, system design, feature delivery, system operations, on-call participation, mentoring, and gaining expertise in observability products and systems.

Design and implement enablement programs for sales competencies and sales leader playbooks. Deliver training and track program engagement and impact on business results. Collaborate with key stakeholders and ensure competencies cover the entire customer journey.

Design, develop, and implement Sales Enablement programs focused on seller competencies and Sales leader playbooks. Collaborate with key stakeholders to define needs, build standardized tooling, and track program engagement. Must have experience in full cycle software sales, Sales Enablement, and program management.

Looking for a Senior Solutions Architect to join the Customer Experience team at Grafana Labs. Responsibilities include providing specialized business and technical consultation to customers using Grafana, managing customer onboarding and adoption, and supporting ongoing customer needs. Requires hands-on technical expertise, project management skills, and excellent customer engagement abilities.

The Staff Solutions Engineer at Grafana Labs is responsible for partnering with the Sales team, delivering technical presentations, engaging with customers, and driving product conversations. This role requires strong technical pre-sales experience and excellent communication skills.

Prospecting and closing new business across Germany, managing sales process, cultivating sales, understanding and conveying product value, managing sales pipeline, handling customer requests

Develop and evolve partner sales strategy in LATAM region for Grafana Labs, focusing on revenue growth through partner channel. Build relationships with partners, drive joint business plans, and increase awareness of Grafana brand. Set sales targets, align with leadership team, and collaborate with sales teams for successful execution. Must be located in Brazil or Mexico.