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Design and build the Grafana App Platform to be fully multi-tenant and scalable for Grafana Cloud. Integrate OSS and proprietary apps with dashboards, alerts, incidents, and telemetry. Work remotely within specified European markets and collaborate on scalable SaaS platform architecture and productization.

Design and build a multi-tenant, scalable Grafana App Platform for Grafana Cloud. Drive backend platform work to enable OSS and proprietary apps to integrate with dashboards, alerts, incidents, and telemetry. Focus on SaaS at scale, reliability, and platform capabilities for cloud-native observability applications.

Design, implement, and operate scalable multi-tenant backend features for Grafana Cloud. Author and review design documents, shape roadmap, mentor teammates, collaborate across squads, and participate in weekday and weekend on-call rotations to maintain production reliability.

Refactor and extend Grafana into a scalable, multi-tenant observability app platform. Design and implement backend features, operate and improve production systems, author and review design documents, shape the roadmap, mentor teammates, collaborate cross-functionally, and participate in weekday and weekend on-call rotations to ensure safe rollouts and high availability.

Design, build, and operate scalable multi-tenant backend systems for Grafana Cloud. Implement features, improve operability from production insights, author and review design docs, shape roadmap, mentor teammates, collaborate cross-team, and participate in weekday and weekend on-call rotations to own customer experience.

Build and maintain the Internal Engineering Platform and CI/CD systems to help internal teams release software reliably. Automate build/release/deploy processes, manage artifact and configuration tooling, integrate observability, operate platform services (on-call), and collaborate with security and application teams to drive developer productivity.

Join the Platform Productivity squad to build and maintain internal engineering platform services: CI/CD, build/release automation, artifact management, configuration tooling, and observability integration. Work with internal teams to onboard and automate release processes, operate platform tooling (including on-call rotation), and contribute to roadmap, design, and decommissioning decisions.

Serve as the primary technical owner for a portfolio of customers, architecting observability solutions, driving adoption, conducting technical reviews and health checks, troubleshooting, enabling customers through training and documentation, influencing product roadmap, and collaborating with engagement and account teams to maximize customer value and ROI.

Build and maintain the Internal Engineering Platform to improve developer productivity: CI/CD, release automation, IaC, artifact management, and observability integration. Collaborate with internal teams, operate and support platform tooling (on-call), and design scalable, secure deployment and release solutions.

Lead technical engagement and long-term success for a portfolio of customers by architecting and implementing observability solutions. Provide troubleshooting, technical reviews, RCA, enablement, training, and documentation. Collaborate with Engagement Managers, Product, and Engineering to drive adoption, optimize cost, and influence product roadmap. Serve as the customer27s technical owner across onboarding, lifecycle management, and strategic observability maturity planning.