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Design, implement, test, and operate the core backend services for an AI-native context layer: ingestion, indexing, retrieval APIs, multi-tenant SaaS concerns, agent-facing integrations, observability, and reliability. Collaborate across product and infra, iterate quickly from prototype to production, and take ownership of architecture, deployment, and operational instrumentation.

Build and operate core backend services for an AI-native context layer: ingestion, indexing, retrieval APIs, tenant isolation, usage tracking, and agent-facing integrations. Design a scalable multi-tenant SaaS architecture, instrument services with observability, collaborate across product and infrastructure, iterate from prototypes to production, and shape technical direction and APIs for a new product area.

Design, implement, test, and operate core backend services for an AI-native context layer: ingestion, indexing, retrieval APIs, multi-tenant SaaS architecture, and agent-facing integrations. Instrument and run services, collaborate across product and infra, and shape architecture and practices as the project moves from prototype to production.

Partner with Sales as a technical pre-sales expert to demo, evaluate, and architect Grafana Labs solutions for customers. Own technical engagements to close complex opportunities, deliver presentations and enablement, gather product feedback, and create documentation and content.

Lead and grow a regional Solutions Engineering team for SEMEA: recruit, mentor, and operate as a player/coach; partner with sales, product, engineering, marketing, and customer success to drive adoption, influence roadmap, enable customers, manage presales activities (demos, trials, POVs), and hit regional financial targets.

Partner with Sales as a technical product expert to demo, evaluate, and design observability solutions using Grafana Cloud. Own technical engagements, articulate value, close complex pre-sales opportunities, collect product feedback, and create enablement content (docs, blogs, videos) to drive customer success and product improvements.

Partner with Sales to lead technical engagements: deliver demos and presentations, qualify and close complex opportunities, translate customer requirements into Grafana-based solutions, provide product feedback, and create enablement materials to drive customer success.

Lead and grow a regional Solutions Engineering team for NEMEA, partnering with sales, marketing, product, and customer success to drive adoption of Grafana OSS and cloud products. Recruit, mentor, and coach presales engineers, own regional GTM execution and quotas, influence product roadmap with customer feedback, run demos/POVs, and develop partner and community programs to meet and exceed financial targets.

Lead technical pre-sales engagements for Grafana Cloud: deliver demos, technical presentations, hands-on evaluations, and solution architectures. Partner with Sales to qualify and close complex opportunities, produce enablement content, and relay customer feedback to Product and Engineering. Must be Netherlands-based with strong communication, technical judgment, and customer-facing skills.

Lead and grow a regional Solutions Engineering team for NEMEA, partnering with sales, product, engineering, marketing, and customer success to drive Grafana OSS and Cloud adoption, influence product roadmap, support technical sales (demos, trials, POVs), enable channel partners, and exceed regional financial targets.