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Design, build, operate, and scale backend alerting systems for Grafana and Prometheus at cloud scale. Drive features from ideation to production, own reliability and on-call duties, mentor teammates, contribute to open-source, and collaborate remotely with cross-functional teams.

Join the Alerting squad to design, build, operate, and scale backend distributed systems for alert ingestion, evaluation, and delivery. Drive features end-to-end, contribute to open-source, participate in on-call rotations, mentor teammates, and collaborate remotely with customers and cloud teams to ensure reliability and performance.

Lead and grow the West commercial region by managing five Regional Directors, driving revenue, coaching reps, hiring and developing talent, coordinating cross-functionally with GTM and company leadership, and supporting deal creation and closures.

Lead strategy, negotiation and execution of high-value enterprise commercial transactions (SaaS, self-managed, channel, AI-related). Serve as senior legal partner to sales and executives, manage and mentor Americas commercial attorneys, improve templates/playbooks and processes, advise on privacy, info security and go-to-market initiatives, and leverage AI-enabled legal tech to scale contracting.

Build and maintain Grafana Cloud integrations and observability features across frontend (TypeScript/React), backend (Golang), and monitoring mixins (Jsonnet). Ship end-to-end features, own projects to production, contribute upstream to OpenTelemetry/Prometheus, run on-call for owned services, and communicate designs and demos across teams.

Develop and maintain full-stack integrations for Grafana Cloud observability: build TypeScript/React frontends, Go backends, and Jsonnet mixins. Ship end-to-end features, own projects from design to production, contribute upstream to Prometheus/OpenTelemetry, participate in on-call rotation, and represent the team's work across the org.

The Sales Development Representative will engage with users and prospects, support the sales team in identifying new business opportunities, and develop their skills while contributing to Grafana Labs' goals.

Responsible for prospecting, qualifying, and closing net-new enterprise customers across the West. Manage full sales cycle including demos, proofs of concept, proposals, and negotiations. Maintain pipeline and forecasts in Salesforce, articulate product value, support trials, and hand off customers to Customer Success while meeting quarterly and annual sales targets.

Owner of commercial accounts in the East region: prospect, expand, and close opportunities within existing customers. Manage full sales cycle, forecasts, pipeline (Salesforce), quotes, order processing, and customer requests while meeting quarterly and annual targets.

Build and operate control-plane services and reconciliation systems to manage Grafana Cloud stacks. Ensure stack lifecycle reliability, automate provisioning and rollouts, support regional and cluster expansions, improve incident response and recovery, and collaborate with product, infrastructure, and support teams. Own production behavior, runbooks, alerts, and participate in on-call rotation.