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Design, author, and execute manual and automated test scripts for cloud-based life sciences software. Analyze and communicate defects, improve test coverage and frameworks, partner with engineering and delivery teams, and help establish scalable QA practices to increase reliability and reduce manual testing effort.

The Account Executive will lead partnerships in the Financial Services sector, drive sales targets, and provide tailored solutions using Komodo's Healthcare Map to help investors make informed decisions in healthcare investments.

As a Senior Technical Program Manager, you will lead cross-functional product engineering programs, manage beta programs, and drive alignment with stakeholders, ensuring timely delivery and execution across teams.

Provide advanced end-user IT support and escalation management for Mac and Windows environments; own onboarding/offboarding and asset management; troubleshoot Okta, MDM, Meraki, Zoom and core cloud apps; create runbooks, drive root-cause analysis and long-term fixes, deliver IT training, and lead IT projects to improve processes and reliability.

Provide advanced end-user support and act as escalation for complex issues (Zoom Rooms, Meraki, peripherals). Own onboarding/offboarding, administer asset management, maintain documentation and runbooks, troubleshoot Mac/PC environments, improve processes, deliver IT training, and drive corrective and preventive actions across core platforms (Okta, Google Workspace, Jamf, Intune, Atlassian, Slack).

Sell Komodo Health's Healthcare Map and technology solutions to payer, provider, and health tech partners. Own new business and expansion targets, build senior client relationships, design solutions with cross-functional teams, and drive adoption and ROI while maintaining accurate Salesforce pipeline and sales deliverables.

Design, build, operate, and optimize large-scale production data pipelines and foundational Healthcare Map data products using Python, SQL, Airflow, Spark, and AWS. Ensure data quality, observability, and performance; debug complex workflows; contribute to architecture, CI/CD, testing, documentation, and cross-functional delivery to enable analytics and AI/ML use cases.

Provide written application support to customers, drive product adoption, handle technical tasks to spec, gather clear ticket requirements, escalate to product/engineering, and recommend process improvements to retain customers.

Serve as a long-term, integrated partner to customers managing Salesforce-based solutions: lead stakeholder engagement, requirements gathering, release planning, build/configuration, repos/promotions, testing (SIT/UAT), user/data management, issue triage, reporting, and documentation to ensure stable, evolving managed services.

Design, build, and operate scalable AWS-based platform infrastructure for data processing. Improve pipeline automation, monitoring, security, and reliability. Lead CI/CD, IaC (Terraform/Scalr), network design, and incident response; collaborate with cross-functional teams and participate in on-call rotation. Integrate AI tools to streamline development and troubleshooting.