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The Head of Customer Retention is responsible for enhancing growth and profitability by managing renewal programs and processes to boost customer retention rates. The role involves leadership of Account Managers, cross-functional collaboration, and the creation of renewal strategies that align with company objectives, ultimately aiming to decrease churn and increase retention rates.
The Director of User Research and Design at Komodo Health leads and develops a multinational design and research team, establishes user research functions, and streamlines design strategies across product portfolios. This role involves collaboration with product and engineering teams to enhance product strategies and development processes, facilitating creativity and continuous learning within the team.
The Senior Financial Planning & Analysis Manager at Komodo Health will oversee financial planning, budgeting, and forecasting processes, providing critical insights and analyses to support leadership in strategic decision-making. This role also involves preparing reports, managing personnel planning, and enhancing financial models while collaborating closely with the Accounting team to ensure accurate financial tracking, especially in preparation for IPO readiness.
As a Marketing Cloud Technical Architect at Komodo Health, you will design and architect tailored solutions in Salesforce Marketing Cloud for Life Sciences clients. Your responsibilities include leading technical design sessions, configuring integrations, creating technical documentation, and troubleshooting platform issues while guiding developers and coordinating efforts.
The Senior Talent Acquisition Partner will lead the recruitment process for various roles, particularly focusing on scaling teams in Costa Rica. Responsibilities include managing the recruitment lifecycle, consulting with hiring managers, developing sourcing strategies, and improving Komodo's hiring processes while ensuring a strong candidate experience.
As a Senior Software Engineer at Komodo Health, you will develop functionalities for MapAI, continuously contribute to the codebase, collaborate with Product Management and Data Science teams, evaluate new technologies, and ensure high-standard documentation and quality of releases.
As a Lead User Researcher at Komodo Health, you'll drive research initiatives that uncover business opportunities and enhance product innovation. You'll integrate research into product development, create user personas, measure user value, collaborate with product teams, and streamline insight delivery processes to enhance user experience and support company goals.
Join Komodo Health as an Area Vice President, Sales (Technology Partnerships) to expand Technology Partnerships business, engage audiences, drive education and adoption of Healthcare Map and Technology Solutions, and meet sales and expansion targets at new and assigned accounts.
As a Software Engineer at Komodo Health, you will design and implement a web-based development environment for data scientists and developers, focusing on SDKs and CLI tooling. Your role will involve collaborating with cross-functional teams, ensuring high technical quality, meeting non-functional requirements, and contributing to architectural decisions.
As Product Manager for Developer Products at Komodo Health, you will prioritize and define requirements for the engineering team regarding the core Sentinel platform, focusing on enhancing user experiences and optimizing costs. You'll facilitate communication between departments to support customer engagement and ensure product enhancements deliver significant value.
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