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The Strategic Account Manager oversees client relationships, conducts account reviews, identifies upsell opportunities, and drives growth strategies for enterprise clients. They collaborate with teams to ensure client satisfaction and resolve issues.

Design, build, and maintain scalable ETL/data pipelines and storage for large datasets. Collaborate with product, data science, and analysts to ensure data quality, integrity, and low-latency performance. Implement monitoring, validation, and cost-efficient solutions, recommend new tools, and leverage AI assistants to improve productivity and pipeline development.

The SMB Sales & Renewals Specialist role involves managing inbound leads, retaining and growing customer relationships, handling renewals, and driving upsell opportunities, while using effective communication and CRM management.

Lead web and campaign content strategy and execution for fraud and identity topics. Own editorial calendar, write and optimize web pages, blogs, landing pages, and emails, manage freelancers, publish in HubSpot, collaborate with design and growth teams, and measure and iterate on content performance to drive traffic and conversions.

This is a general application for candidates who do not see an ideal job fit but are encouraged to submit their resume.

The Strategic Account Manager manages enterprise customer relationships, ensuring contract renewals, upselling, and overall client satisfaction while collaborating with teams to drive growth and retention.