Top Tech Jobs & Startup Jobs

Owns PayJoy’s retail marketing strategy and execution in Colombia, including point-of-sale visibility, merchandising, trade activations, partner co-marketing, campaign measurement, budget control, and compliance. Leads a small team and collaborates with Sales, Partnerships, Risk, Legal, Finance, and Regional Marketing to improve customer acquisition, sell-out efficiency, execution quality, and marketing ROI across retail partners.

Audits conversational BOT interactions end to end, verifying tags and resolution outcomes, documenting defects, submitting evidence-based Zendesk tickets, and tracking optimization releases. Produces weekly findings reports, leads calibration meetings, monitors fixes after deployment, and escalates authentication, handoff, and dead-end issues. The role requires analytical attention to detail, quality monitoring experience, CRM and bot platform proficiency, bilingual English and Spanish communication, and the ability to work independently and collaboratively.

Manages relationships with major clients, strengthens customer retention, identifies growth opportunities, and develops account strategies to improve profitability. The role serves as the communication link between customers and internal teams, resolves issues, prepares account performance reports and forecasts, and proposes solutions aligned with customer needs. It requires strong negotiation, communication, customer management, analytical, and problem-solving skills.

Develop and maintain PayJoy’s secured-credit locking technology, including frontend, backend, APIs, database schemas, and partner integrations. Design, test, debug, and deploy full-lifecycle features using PHP, JavaScript, Vue or AngularJS, HTML, CSS, and SQL. Collaborate with product and global engineering teams, protect sensitive customer data, participate in code reviews and Agile practices, and mentor or interview engineers.

Own global People Operations compliance, policies, systems, immigration, mobility, and employee lifecycle processes. Lead SOX controls, audits, public-company compliance, and scalable cross-country workflows. Manage the People Operations ticketing platform, knowledge base, systems implementations, and stakeholder projects. Partner with payroll and benefits teams on open enrollment and benefit launches while ensuring accurate documentation, risk tracking, and issue resolution.

Provides Tier 1–2 helpdesk support, troubleshoots hardware, software, operating systems, networks, and SaaS applications, and supports cloud administration, identity access, IT asset lifecycle management, onboarding, offboarding, endpoint security, patching, vulnerability remediation, audits, and compliance. The role also assists with video conferencing systems, automation, maintenance projects, and periodic support travel.

Administer and optimize the Zoho CRM ecosystem by managing users, permissions, modules, workflows, automations, integrations, data governance, dashboards, and reports. Partner with Sales, Marketing, and Customer Success stakeholders to translate business requirements into CRM solutions, improve data quality, troubleshoot integrations, document processes, and train users. Support pipeline visibility, reporting, and operational efficiency across commercial teams.

Administer and optimize the Zoho CRM ecosystem, including user permissions, modules, workflows, automations, integrations, data governance, dashboards, and reporting. Partner with Sales, Marketing, and Customer Success stakeholders to translate business requirements into CRM solutions, support data flows, troubleshoot issues, document processes, and train users. The role focuses on improving data quality, reducing manual work, and enabling accurate pipeline and performance insights.

Increase phone-finance originations by managing merchant relationships, expanding partner accounts, and meeting sales and store-activation targets. Responsibilities include visiting stores, training sales teams, supporting PayJoy platform conversion, implementing incentive campaigns, promoting marketing materials, resolving merchant issues, monitoring store performance, and closing new partner deals. The role requires strong communication, analytical, negotiation, organizational, and relationship-building skills, plus personal transportation and Kannada fluency.

Acquire and onboard local merchants and strategic partners, manage key partner relationships, and drive transaction growth, revenue, and retention. Own the partnership pipeline from prospecting through activation, conduct market and competitor analysis, coordinate promotions and roadshows, support contracting, monitor merchant performance, and deliver regular reports and actionable insights. The role requires collaboration with sales, marketing, and operations teams, on-site work in Jakarta, and travel to field locations.