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The Senior Support Operations Analyst will analyze support data to provide actionable insights, define metrics, collaborate across teams, improve data quality, and evaluate AI-enabled tools. They will ensure support data drives product and customer decisions, reflecting customer experience and operational health.

Lead platform product strategy, roadmap, and outcomes for shared services (data, identity/security, workflow, APIs, integration, observability, AI). Build and grow PM teams, drive extensibility and developer experience, ensure non-functional outcomes (performance, scale, reliability, security/compliance), and establish intake/prioritization governance to accelerate product-line development and platform adoption.

Maintain and operate cloud-based SaaS for enterprise customers: deploy, monitor, troubleshoot, and automate production environments. Manage Kubernetes/EKS, cloud platforms (AWS/OCI/GCP), CI/CD, IaC, middleware, and monitoring. Participate in on-call rotation, perform RCA, and improve operational reliability and security.

Execute transactional People lifecycle activities in Workday and related systems, maintain HR data integrity, support payroll and audit documentation, and improve administrative processes under guidance.

The Senior Consultant will design and implement ETL workflows, develop data visualizations, and manage software development processes while collaborating with various teams and stakeholders to ensure project delivery.

Design, build, and maintain data ingestion pipelines (Fivetran) into Snowflake, transform raw data into analytics-ready models, and create Tableau dashboards to track financial and GTM metrics. Partner with Finance and stakeholders to define KPIs, validate and reconcile metrics across CRM/ERP systems, manage Snowflake objects and governance, analyze revenue and usage trends, and improve analytics workflows and self-service reporting.

The Regional Sales Manager will prospect and close new business, manage accounts, run meetings, and achieve sales quotas in the Life Sciences sector.

The Sr. Corporate Counsel advises on technology transactions, privacy, employment, and M&A. The role requires legal expertise, negotiation skills, and leveraging AI for efficiency.

The Technical Consultant leads software implementation life cycles, ensuring system reliability, providing tech support, and optimizing performance through configuration, testing, and troubleshooting.