Top Tech Jobs & Startup Jobs

Lead and scale the client success organization across regions or product lines. Define strategy, KPIs, governance, and budgets; drive technology adoption and process transformation; influence executives and product/pricing; manage performance, training, and compliance to ensure client retention, growth, and operational excellence.

Lead product strategy, roadmap, and delivery for member cost and transparency products. Translate member research and data into prioritized features, partner with engineering and data teams, write requirements and acceptance criteria, ensure regulatory compliance, track KPIs, and drive cross-functional alignment to improve member cost experiences.

Lead solution and platform architecture for the Price Optimization business unit, defining scalable, reusable patterns across UI, application, data, AI, and cloud. Drive AWS-based microservices, event-driven and serverless designs, integrations, observability, security, and AI-native SDLC practices. Partner with Product, Engineering, UX, Data, and Security; mentor teams and establish platform governance to enable integrated customer solutions and accelerate delivery.

Lead full-funnel journey architecture and marketing automation to drive pipeline and revenue. Own HubSpot configuration, Snowflake-based audience activation, DXP integration, ABM, AI-driven scoring and next-best-action orchestration. Align marketing and sales through SLAs, measurement frameworks, experimentation, and executive reporting. Build and lead a team and govern journey systems, data integrity, and cross-functional enablement.

Lead technical accounting for internal-use software, cloud, and AI costs; own monthly labor capitalization close; maintain hours-tracking standards and governance; coordinate with engineering, IT finance, and auditors; develop AI cost accounting policy and readiness for emerging FASB guidance.

Provide legal counsel on data privacy, data use rights, HIPAA and state privacy laws, AI and cybersecurity obligations. Draft and negotiate contracts (including privacy/security provisions), support offshore initiatives, incident response, and policy/training development. Partner with product, IT, sales, privacy teams and outside counsel to manage legal risk and compliance for healthcare data and technology initiatives.

Own solution strategy and value-stream alignment for an assigned product portfolio. Define scope, sequencing, investment priorities, and build long-term vision, business cases, and ROI models. Partner across Product, Sales, Finance, Marketing, Commercialization, and external stakeholders to translate strategy into epics and roadmap direction, support pricing/commercialization/pre-sales, and identify strategic partnerships and growth opportunities.

Lead AIOps strategy and architecture to modernize operations during AWS migration. Design and implement observability, agentic AI, ChatOps, and SRE practices to improve incident detection, triage, remediation, automation, and platform resilience. Partner across engineering, cloud, security, and operations to establish standards, governance, playbooks, and mentor teams.

Coordinate and track client-impacting incidents, escalate and follow up for timely resolution, maintain documentation and dashboards, support root cause analysis, communicate with stakeholders, and drive process and operational improvements.

Serve as primary client contact for a strategic book of large payer/TPA clients. Drive retention, renewals, and revenue growth through account plans, product optimization, risk mitigation, and executive-level relationship management. Collaborate across teams to uncover upsell opportunities, lead contract negotiations, conduct business reviews, and ensure superior client outcomes and satisfaction.