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Processes corporate actions and specialized operational workflows for securities, resolves exceptions and client inquiries, manages deadlines and competing priorities, monitors controls and risk, collaborates with stakeholders, supports process improvements, trains junior staff, and participates in projects. Corporate actions include dividends, redemptions, reorganizations, tax services, reconciliations, and related asset-servicing events.

Directs global major incident management and leads a 24x7 support team responsible for minimizing technology service disruptions. Oversees incident triage, crisis communications, postmortems, root cause analysis, regulatory response, metrics, and continuous improvement. Partners with technology, business, audit, risk, clients, and regulators to improve service stability, meet SLAs, and strengthen incident management processes, controls, tools, and proactive prevention capabilities.

Leads consulting business development and client growth within the capital markets post-trade sector. Builds senior client relationships, develops pipelines and service offerings, leads go-to-market initiatives and proposals, represents the consulting business externally, identifies follow-on opportunities, mentors team members, and collaborates with internal teams to deliver integrated solutions and profitable growth.

Detects, investigates, and responds to cybersecurity events as part of the CSIRT. Responsibilities include analyzing network and operating-system logs, interpreting forensic data, performing eDiscovery, leading investigations and projects, serving as incident commander for minor incidents, mentoring junior staff, improving processes, and participating in on-call coverage and occasional travel.

Design, develop, test, deploy, and support Java-based backend applications for DTCC’s clearing and settlement platforms. Build scalable, secure, maintainable services using Spring, REST, microservices, databases, and CI/CD tools. Participate in technical design, code reviews, Agile delivery, documentation, production troubleshooting, performance tuning, and risk controls. Collaborate with engineers, architects, business partners, and subject matter experts while improving enterprise application reliability and engineering practices.

Supports data governance and stewardship across assigned business domains by monitoring data quality, managing exceptions, maintaining metadata and lineage, documenting governance artifacts, and coordinating remediation with business and technology partners. The role analyzes datasets, translates business requirements into actionable documentation, supports governance controls for data and critical data elements, tracks compliance evidence, and communicates risks and status within agile, cross-functional teams.

Lead SRE-focused application support to improve reliability, scalability, and performance. Implement observability, SLIs/SLOs, automation, and fault-tolerance strategies. Participate in incident response, RCA, and post-incident reviews. Collaborate with development, infrastructure, network, and security teams to embed SRE practices into the SDLC and drive operational readiness.

Lead business analysis for operational readiness and client-impacting technical change initiatives. Plan and manage analysis, coordinate data acquisition/validation, develop client tracking, gather/translate requirements, document processes, run UAT, maintain JIRA, escalate risks, and improve BA practices to support successful delivery.

Design, build, and support enterprise data platforms for analytics, reporting, and regulatory needs. Develop and optimize database objects and data models, automate data workflows with Python/Perl/Shell, provide Level 3 production support, improve data quality and performance, and leverage AI/LLM tools to enhance automation and analytics while embedding risk and control practices.

Lead design and delivery of accelerated enterprise patch management and real-time observability using SCCM/MECM and Intune. Drive rapid deployment (24-48h SLAs), telemetry-driven remediation, deployment rings, and dashboards to monitor patch compliance, endpoint performance, and failure remediation. Partner with security, endpoint engineering, VDI, app packaging, operations and vendors to reduce vulnerability exposure and ensure audit-ready processes in a regulated enterprise.