Top Tech Jobs & Startup Jobs

Lead end-to-end strategic relationships for high-value accounts using AI-driven insights to drive value realization, retention, and expansion. Manage risk with predictive signals, run executive engagements, coordinate cross-functional teams, drive adoption and renewals, and influence product strategy through customer feedback.

Leads a regional Customer Success organization responsible for adoption, value realization, retention, renewals, expansion readiness, customer health, and executive engagement. Partners with Sales, Services, Support, Product, and executive teams to execute account strategies and mitigate risk. Drives AI-enabled customer success practices using predictive analytics, usage insights, automation, and digital tools. Manages team development, succession planning, recruiting, performance, and operational excellence across geographically dispersed teams.

Manages strategic enterprise customer relationships, driving retention, engagement, solution adoption, expansion, and long-term value. Leads joint account planning, coordinates cross-functional post-sales execution, identifies innovation opportunities, represents customer needs internally, and partners with Sales on growth initiatives. Measures success through metrics including net revenue retention, churn, NPS, and customer value.

Lead Vertex's India finance entity covering accounting, month-end close, statutory compliance, tax, payroll finance support, treasury coordination, audits, and financial governance. Transition finance operations from an external provider to an in-house model, establish controls and policies (SOX-aligned), and support Workday ERP implementation and consolidation reporting for the US parent.

Prepare and coordinate global indirect tax returns, including sales and use tax, VAT/GST, gross receipts, and property tax. Reconcile transfer pricing calculations, support tax documentation and disclosures, maintain tax compliance calendars and internal controls, respond to tax authority inquiries, research tax law changes, and improve tax processes through automation. The role also involves collaborating with external advisors and supporting cross-functional tax projects.

Lead Vertex’s global Oracle partnership strategy and execution, including executive relationship management, joint business planning, solution integrations, co-selling, partner enablement, commercial alignment, and go-to-market initiatives. Coordinate cross-functional product, sales, marketing, solutions, customer success, and legal teams. Monitor pipeline, revenue, adoption, and strategic performance while managing risks and corrective actions. Lead a matrixed partnership team and serve as the executive spokesperson for the Oracle relationship.

Serve as final escalation for complex, visible client technical issues; provide advanced troubleshooting for data-driven applications, databases, APIs, Java, Linux, and networking. Liaise with customers and internal teams during implementations, mentor junior staff, maintain shared environments, create knowledge-base documentation, and participate in on-call rotation.

Lead strategy and execution for AI-powered Customer Success Services, overseeing Gainsight and related platforms, customer community strategy, customer intelligence, automation, digital engagement, platform governance, and a team to scale adoption, retention, and operational efficiency across the customer lifecycle.

Hunt and close new enterprise and mid-market B2B SaaS opportunities in Spain for tax and compliance solutions. Build pipeline, run full sales cycles, engage C-level finance/tax/IT stakeholders, develop territory plans, collaborate with pre-sales/consulting/partners, and drive European expansion and revenue targets.

Hunt and close new enterprise and mid-market SaaS deals for tax and compliance solutions in France. Build and own a sales pipeline, lead full sales cycles, engage C-level finance/tax/IT stakeholders, develop territory and account plans, collaborate with pre-sales and partners, and drive market development and European expansion targets.