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Administer and process federal and state student financial aid, including verification, disbursements, award packaging, and Return of Title IV calculations. Counsel students and parents, manage default prevention and financial literacy programs, assist with private loans and VA benefits, run audits and reports, ensure regulatory compliance, and coordinate with other departments to support student funding needs.

Manage campus financial operations for student accounts, billing, and collections. Lead collection efforts, monitor AR aging, reconcile receivables, ensure compliance with federal and institutional regulations, oversee cash/check handling and student inventory, maintain SIS data accuracy, report collection metrics, and support audits and financial literacy initiatives.

Manage all aspects of medical assisting externships: develop and expand site partnerships, place and monitor students, ensure compliance and documentation, conduct site visits and evaluations, support extern-to-hire conversions, and maintain accurate SIS records to meet accreditation and employment benchmarks.

Lead and manage a campus Career Services team to drive graduate employment, employer partnerships, and student readiness. Coach staff, oversee daily operations, ensure compliance and audit-ready records, perform frontline advisor duties as needed, and grow employer hiring pipelines through outreach and relationship-building. Maintain on-site presence and collaborate with academic and campus stakeholders to meet placement and accreditation benchmarks.

Coach students and graduates on resumes, interviewing, networking, and job search strategy; build and maintain employer relationships to create externship-to-hire and direct-hire opportunities; support hiring events, mock interviews, and career readiness activities; track outreach and partner with campus teams to improve employment outcomes.

Manage day-to-day site operations and provide operational and technical support for simulation and skills-based learning. Coordinate scheduling, prepare and maintain simulation labs and equipment, support faculty during labs and assessments, manage inventory and events, train proctors, and maintain documentation to ensure safe, realistic, and efficient experiential education delivery.

Serve as strategic HR advisor for multiple campuses: workforce planning, talent management, employee relations, compliance, performance management, onboarding, training, HR metrics, and support organizational change. Regular travel to sites to ensure consistent multi-site HR practices and drive employee engagement.

Manage campus student accounts and collections to reduce aged receivables and prevent bad debt. Oversee billing, reconciliations, cash handling, inventory for instruction, compliance with FERPA/FCRA/FDCPA/Title IV, reporting, and collaboration with Financial Aid and third-party partners.

Build and maintain Power BI dashboards and reporting infrastructure, write complex SQL to analyze multi-source marketing data, standardize reporting, deliver insights on channel performance, support stakeholders and leadership with executive-level reports, and improve data governance and measurement frameworks.

Administer and process student financial aid, verify eligibility, award federal and state aid, counsel students and parents, manage disbursements and default prevention, run audits and reports, assist with private loans and VA benefits, maintain regulatory compliance, and collaborate with campus departments.