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Supports product operations through performance tracking, client deliverable monitoring, workflow coordination, reporting, data validation, dashboard maintenance, process documentation, and continuous improvement. Collaborates with Product, Technology, Engineering, and Client Services teams to improve operational execution and accountability. Requires strong organization, communication, analytical, and problem-solving skills, along with proficiency in business and project management tools.

Manages healthcare compliance, enterprise risk, regulatory assessments, remediation, third-party risk, and compliance reporting. Partners with Legal, Privacy, Security, Procurement, Product, Operations, and global teams to identify risks, implement controls, track corrective actions, and advise senior leadership through dashboards, metrics, trend analyses, and presentations.

Leads informatics support for healthcare data and real-world data products. Partners with Product, Engineering, Data Quality, and Client Services on requirements, testing, impact analysis, data quality, client escalations, release readiness, and sign-off. Reviews clinical and business logic, source integrations, transformations, and standards while translating complex data issues into actionable requirements and executive-ready recommendations. Requires strong healthcare data expertise, SQL proficiency, agile product experience, and 5–8+ years of relevant experience.

Leads partner go-to-market planning and commercialization across technology and strategic alliances. Develops partner GTM frameworks, business cases, launch plans, enablement, operating models, and performance metrics. Coordinates Partnerships, Product, Sales, Marketing, Finance, Customer Operations, and Sales Engineering to drive pipeline, revenue, co-selling, adoption, and market impact. Provides leadership reporting, evaluates commercial models and investment priorities, and builds scalable partner commercialization playbooks.

Design, develop, and operate secure, scalable enterprise applications using Java, Spring, REST APIs, relational databases, and AWS services. Own architecture, identity federation, OAuth2, OpenID Connect, SSO, production readiness, testing, monitoring, and incident support. Collaborate with platform, security, DevOps, and product teams; mentor engineers and contribute to technical standards and agile delivery.

Designs and develops product training for customers, partners, and employees. Creates courses, assessments, job aids, visual materials, and interactive learning experiences using adult-learning principles. Collaborates with subject matter experts and stakeholders, manages training project schedules, evaluates training effectiveness, maintains consistent branding, and reports progress and outcomes to management. Requires LMS experience, instructional design expertise, strong communication, visual design, analytical, organizational, and project coordination skills.

Leads pharmacy software, application, SaaS, and technology implementation projects from planning through production transition. Manages scope, schedules, budgets, risks, vendors, contracts, resources, dependencies, and stakeholder communications. Guides project managers, supports Agile and Waterfall PMO practices, improves project processes and tools, and ensures quality, compliance, and successful delivery across multiple project teams.

Leads enterprise clinical terminology, ontology strategy, semantic normalization, reference data, value sets, and clinical concept governance. Owns terminology services, mapping workflows, data quality rules, ontology documentation, and lifecycle management. Partners with engineering, product, clinical, and analytics teams to improve healthcare data fidelity and support real-world data products, pipeline modernization, and knowledge graph initiatives.

Supports customer onboarding and system integrations for a healthcare technology platform. Gathers requirements, assesses data readiness, configures systems, validates implementations, troubleshoots conversion errors, performs root cause analysis, and documents findings. Communicates technical requirements to customers and collaborates through implementation, go-live, and optimization. Participates in an evening and weekend on-call rotation for planned conversion events while maintaining HIPAA and regulatory compliance.

The Senior Financial Analyst supports FP&A for a payer business unit by developing forecasts, financial and operational models, reporting packages, variance analyses, SaaS KPI reporting, and capex and Opex budgets. The role partners with leadership and cross-functional teams, improves reporting processes, automates workflows, validates data quality, and communicates business insights. Responsibilities include analyzing hybrid SaaS revenue models, maintaining Hyperion reporting, supporting decision-making, and ensuring compliance with company policies and HIPAA requirements.