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Seeking a hands-on IT Operations Manager to oversee day-to-day IT operations, ensure system reliability, efficiency, and support business objectives. Responsibilities include overseeing IT systems, developing policies, aligning IT infrastructure with strategic goals, managing projects, providing user support, ensuring security, and disaster recovery planning. Requires a Bachelor's degree in IT or related field, 5 years of IT operations experience, proficiency in various IT tools, and strong project management skills. Knowledge of IT governance and certification in ITIL or PMP preferred. Must be available to respond to IT issues after hours.