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Centralized Account Executives market wholesale and correspondent products and services to prospective brokers/bankers through centralized telemarketing channels. They manage established broker relations, formulate funding projections, prospect new brokers, collaborate on marketing strategies, and serve as subject matter experts on company policies and products.
Works with the Loss Mitigation team to minimize losses on delinquent mortgages by working according to investor guidelines. Provides leadership and guidance to management and staff, supervises financial analysis, tracks employee performance, oversees training and development, maintains documentation, ensures compliance, and controls expenses. Manages day-to-day tasks and performance of Loss Mitigation Specialists. Handles special projects and other assigned duties.
The Foreclosure Specialist II monitors and processes accounts that are in the foreclosure process. Responsibilities include pre-foreclosure reviews, managing foreclosure loans, communicating with foreclosure counsel, and ensuring adherence to company policies.
Team Lead - Loss Mitigation Analyst responsible for optimizing attendance, schedules, PTO requests, and dialer campaigns. Ensures compliance, tracks attendance, monitors KPIs, and creates staff schedules. Manages campaigns, performs reporting, and communicates with Senior Leadership. Requires 3+ years of contact center experience and 1+ years in a WFM Analyst Role.
The Mortgage Insurance Specialist is responsible for maintaining records on mortgaged properties, processing MI premiums, and handling customer inquiries. They analyze escrow sufficiency, update records, complete monthly audits, execute premium payments, and ensure compliance with regulations.
The Default Escalations Specialist III is responsible for investigating and responding to time-sensitive mortgage servicing situations escalated by homeowners. They work with various department leaders to resolve issues and provide communication to consumers. The role requires superior customer service skills, attention to detail, and strong communication abilities.
The Account Executive- Centralized markets wholesale and correspondent products and services to prospective brokers/bankers through telemarketing channels. Manages broker relations, funding projections, and collaborates with Wholesale leadership. Serves as a subject matter expert on company policies, procedures, products, and technology. Requires 4+ years of sales and/or real estate experience, 2+ years of mortgage sales experience, and knowledge of local real estate market and investor guidelines.
Deal Manager responsible for successful boarding or de-boarding of loans, coordinating transfer tasks, maintaining department standards, and ensuring compliance with regulations. Requires 2-3 years of mortgage servicing experience and 2+ years of loan transfer experience. Must have knowledge of Microsoft Office suite, SQL, analytical skills, project management skills, and ability to multitask.
The Enterprise Execution TRAIL Operations Specialist will be part of a 12-month rotational leadership development program for recent college graduates. They will gain practical leadership and management skills in areas such as Operations Support, Originations Process Improvement, and Corporate Operations. The role involves business analyses, process improvement initiatives, and training in various functions to prepare for a management position.
Exceed the expectations of residential mortgage borrowers and business partners through superior service, simple processes, and effective communications. Complete loan file due diligence, communicate with third parties, and work with internal departments to ensure loan processing. Bachelor's degree required with 0-2 years of professional experience. Must have excellent communication skills, be detail-oriented, and proficient with MS Office. On-site work with ability to thrive in a fast-paced environment and work well in a team.
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