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The Client Services Representative supports Financial Advisors by managing client relationships, preparing paperwork, and improving customer service. Responsibilities include scheduling, client communication, organizing events, and maintaining compliance.

Support and coordinate broker/dealer and investment adviser regulatory examinations (state, federal, FINRA). Liaise with regulators, collect and analyze requested materials, guide remediation plans, draft formal responses, track findings through closure, and identify regulatory trends and emerging issues.

Build and manage client relationships, source and convert new clients using firm and referral leads, create and maintain comprehensive financial plans, collaborate with internal specialists, stay current on market trends, and comply with industry policies and procedures.

The Regional Business Development Manager recruits Financial Advisors and CPA firms, develops leads, and manages the sales process within the tax channel, focusing on CFG's value proposition.