Top Tech Jobs & Startup Jobs

Resolves routine and complex brokerage client inquiries involving trading platforms, account administration, transactions, financial products, order execution, settlement, corporate actions, fees, and margin calculations. Coordinates with international client service teams and internal departments including Programming, Clearing, Cashiering, and Compliance. Contributes to client service systems, policies, and procedures while communicating through phone, email, and online chat.

Manage European customer tax reporting and withholding obligations for investment products. Develop compliant tax statements, validate calculations, analyze product and venue tax implications, monitor legislative changes, and translate tax requirements into technology specifications and operational processes. Partner with technology and global tax teams on automation, documentation, customer communications, regulatory reporting, and continuous process improvement across multiple European jurisdictions.

Lead end-to-end IT customer integration projects for large institutional clients. Responsibilities include developing project plans and status reports, gathering requirements, creating Statements of Work, coordinating cross-functional technical teams, managing risks and dependencies, serving as the client point of contact, resolving complex requests, and driving process improvements.

Performs trade and position reconciliations, post-trade settlement processing, corporate action and dividend event processing, and derivatives settlement and expiry oversight. Supports Singapore market and client activity across global markets while operating proprietary clearing systems, resolving operational issues, and contributing to automation, risk mitigation, and process efficiency.

Lead the agency securities lending platform, overseeing trading, pricing, risk, borrower relationships, client delivery, and revenue performance. Manage equity and fixed-income lending activity, negotiate with broker-dealers, prime brokers, hedge funds, and other borrowers, and enforce counterparty, collateral, tenor, and concentration limits. Support beneficial-owner growth, partner with custody operations and technology, resolve platform issues, and coach junior desk personnel.

Conduct enhanced due diligence and AML compliance reviews for correspondent foreign financial institution accounts. Responsibilities include reviewing KYC profiles and transactions, performing negative-news and public-domain research, preparing risk assessments, investigating and escalating issues, coordinating documentation and deadlines, supporting procedures and training, and serving as the CAFFI subject matter expert.

Develop and maintain iOS mobile trading applications using the iOS SDK. Responsibilities include designing, coding, testing, optimizing, and supporting customer-facing software; researching technology solutions; collaborating with global engineering teams; resolving UI and backend-related issues; and building robust production applications and prototypes.

Investigate client accounts and transactions for money laundering, terrorist financing, and other financial crime risks. Analyze transaction patterns, identify anomalies and red flags, prepare investigative case files and narratives, collaborate with internal stakeholders, document activity, and maintain knowledge of AML/CFT regulations and emerging typologies.

Provides telephone, email, and online chat support to retail and professional brokerage clients. Resolves inquiries, concerns, and complaints while complying with company policies. Identifies and escalates complex issues, troubleshoots problems, addresses client needs, and supports retention. Requires Japanese fluency, business-level English, analytical skills, financial-market knowledge, and experience with multiple asset classes including equities, derivatives, futures, and options.

Supports manual and regression testing for client onboarding and Account Management APIs. Documents test cases, results, defects, reproduction steps, and supporting evidence. Collaborates with developers, product teams, and business stakeholders to resolve issues and maintain software quality across pre-release and post-release cycles. Training is provided in SQL, scripting, Postman, Selenium, API testing, and related tools.