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Maintain and test the Firm’s communications interface and systems, develop metrics to track rule efficiency, track communications compliance controls, train communication database reviewers, act as Compliance liaison, review marketing materials, conduct due diligence reviews, and develop Off-Channel Communication training materials.
Monitoring, troubleshooting, and resolving operational issues with the Interactive Brokers global brokerage system. Providing technical support, analyzing workflows, and developing monitoring tools.
Integral role in co-developing and implementing electronic order routing interfaces using FIX protocol at Interactive Brokers. Responsibilities include client integration, testing, deployment of FIX Integrations, and coordination for new business development. Requires strong analytical skills and prior experience in technical support or quality assurance.
The Talent Acquisition Specialist will be responsible for developing and executing recruitment plans, collaborating with hiring managers, pre-screening candidates, conducting interviews, coordinating campus hiring, and maintaining data integrity. Other responsibilities include managing the offer process and ensuring a positive candidate experience. Qualifications include a Bachelor's degree, HR experience, exceptional communication and organizational skills, and proficiency in MS Office and Greenhouse platform.
Support account opening procedures by verifying and processing documents, following up with clients, handling postal shipments, and providing assistance with account opening procedures. Requires communication skills, business document creation, proficiency in Microsoft Office software, and fluency in Japanese language (reading, writing, and typing).
Join our Trade Desk Representative team in London, assisting clients with complex trade-related queries in the financial markets. Utilize your fluency in German and English, financial industry experience, and in-depth knowledge of trading systems and products.
Monitoring, troubleshooting, and resolving operational issues within the global brokerage system. Providing technical support, analyzing workflows, and developing monitoring tools. Acting as the primary escalation point for technical issues.
Trade Desk Representative - Client Services role requiring fluent English and German, university degree in finance or related field, minimum of two years financial industry experience, in-depth understanding of financial markets, margin methodologies, and strong PC technology proficiency. Responsibilities include resolving client inquiries, coordinating with international Client Service divisions, and contributing to the development of client service systems.
The Software Support Engineer will address externally and internally reported issues in the end-user facing trading platform, translate technical requirements, code applications, test and debug applications, liaise with QA staff, and collaborate with team members.
Assist clients with inquiries on trading offerings, troubleshoot technical issues, provide support through various channels, and manage wide-scale technical problems for Interactive Brokers. Must be fluent in English and Spanish, have a Bachelor's degree, and have 2+ years of client-facing support experience.
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