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As a Client Support Specialist I, you will serve as the frontline in resolving customer issues and addressing inquiries. Responsibilities include responding to client communications, documenting interactions, and updating clients on resolutions. Collaborate with internal departments to ensure timely issue resolution and provide valuable input for process improvement.
The Software Automation Engineer 1 is responsible for setting up and maintaining loan programs within the Product Pricing Engine, automating investor guidelines, assisting clients with system configuration, investigating and resolving issues, and defining user privileges within the Loan Origination System.
Responsible for importing, transforming, and quality controlling client data for data warehouses. Develop tools for data management efficiency and provide training to clients. Utilize advanced data mining and analytics for ML products and create client reporting deliverables using BI tools.
Looking for a Data Engineer to expand and optimize data pipeline architecture, support data initiatives, and ensure optimal data delivery. Responsibilities include designing and developing data pipelines, improving internal processes, integrating data sources, and writing maintainable code. Requires 2-4 years of Data Engineering experience with strong skills in Python, SQL, Parquet, Spark, Azure Databricks, and Data Warehousing techniques. Experience with ETL/ELT processes, BI visualization tools, CI/CD tools, and cloud infrastructure preferred.
The API Support Specialist assists clients in API-related projects for loan origination and account opening. They are responsible for resolving API-related inquiries and integrating clients with our APIs.
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