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Manage accounts payable, bank payments, employee expense reimbursements, reconciliations, and bank account maintenance. Assist with month-, quarter-, and year-end close, financial reporting, internal controls, and external audits. Collaborate with procurement, delivery, internal teams, external stakeholders, and subsidiary bookkeeping firms to maintain accurate and timely financial processes.

Designs and executes automated, API, UI, regression, smoke, and end-to-end tests for cloud-native and air-gapped federal environments. Integrates test suites with GitLab CI and Jenkins, validates security and compliance baselines, diagnoses Linux and Windows systems, and documents test plans, defects, and results. The role supports reliable deployment of cyber-physical security solutions across government and critical infrastructure environments.

Serve as the primary technical partner for enterprise customers deploying and optimizing Claroty’s cybersecurity platform. Responsibilities include solution design, configuration, technical guidance, architecture recommendations, risk identification, documentation, escalation support, executive presentations, and translating customer feedback to internal teams. Requires strong networking expertise, cybersecurity knowledge, customer-facing communication, English and German proficiency, and travel up to 30%.

Serve as the primary technical partner for enterprise customers using Claroty’s cybersecurity platform. Plan and support deployments, configuration, adoption, optimization, architecture, documentation, escalations, and executive technical conversations. Translate customer feedback into recommendations for Product, Engineering, and Customer Success teams while identifying risks and improvement opportunities. Requires strong networking and cybersecurity knowledge, professional fluency in English and German, and travel up to 30%.

Own RevOps data models and BI infrastructure to drive GTM strategy. Clean and analyze datasets, build predictive models, define and track leading/lagging KPIs, deploy dashboards, document data definitions, and deliver executive-ready insights while partnering cross-functionally with Finance and GTM teams.

Serve as a strategic technical partner to enterprise customers, driving deployment, adoption, and optimization of Claroty's platform. Provide architecture guidance, proactively identify risks, support escalations, translate customer feedback to product teams, create technical playbooks, and lead executive technical conversations. Travel up to 30% and work onsite in Rio de Janeiro.

Lead and scale the Americas Customer Experience organization (Customer Success and Technical Account Management). Drive retention, adoption, and expansion through regional strategy, cross-functional alignment, executive escalation, and operational excellence. Own GRR/NRR, CSAT, talent development, and ensure customer voice informs product and support.

Lead enterprise sales across the SEA region for Claroty, driving new business, expanding accounts, building CISO/CIO/OT relationships, partnering with MSSPs and SIs, and using AI tools to boost sales effectiveness and ARR growth.