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The Solutions Architect leads the technical sales cycle, uncovers supply chain inefficiencies, and designs integration solutions while advising executives.

The Sales Development Representative generates new business opportunities through outbound activities and collaborates with sales and marketing for account development in the EMEA region.

Provide day-shift support for Cleo B2B Cloud: manage CIC environment, troubleshoot EDI translations, handle incidents, perform trading partner onboarding (SFTP/AS2), identify root causes, apply bug fixes, escalate critical issues, and coordinate with internal teams to resolve customer issues.

The EDI Implementation Engineer will implement and consult on EDI/B2B integration for customers, manage data transformations, and create communication setups.

Lead design and implementation of EDI/B2B integrations for Cleo cloud customers, develop EDI maps and processes, configure AS2/SFTP communications, perform unit/SIT/UAT and performance testing, create documentation and go-live/warranty plans, and transition projects to support while managing multiple implementations.

The Customer Success Associate will engage with customers during onboarding and throughout their lifecycle, managing interactions, analyzing usage data, and driving escalations to ensure customer satisfaction and success.

Lead product strategy and execution: discover customer needs, define requirements and prototypes, prioritize roadmaps, work with engineering to deliver features, drive launches and go-to-market, and evangelize products while soliciting customer feedback to improve experience and growth.

The Cloud Security Lead will design and implement security controls for cloud infrastructure, improve detection, manage vulnerabilities, and ensure compliance while collaborating with engineering teams.

The Sales Development Representative will identify and prospect new accounts, generate sales opportunities, and collaborate with marketing, while achieving monthly targets.

The Technical Solutions Manager oversees managed services accounts, ensuring service delivery, client satisfaction, effective communication, and project management.