Top Tech Jobs & Startup Jobs

Lead and evolve a centralized QA program for Customer Support, defining frameworks, scorecards, and calibration practices. Use AI-enabled QA tooling to analyze omnichannel interactions, surface insights, drive coaching and operational improvements, partner cross-functionally, and potentially manage QA specialists as the function scales.

Manage the Compute Services engineering team responsible for core infrastructure (Kubernetes, container orchestration, autoscaling, GitOps, automation). Set technical direction, mentor engineers, drive delivery and roadmaps, ensure resilience, observability, and quality, and recruit and scale the team while collaborating cross-functionally.

Lead design and implementation of admin-focused workflows and scalable notification systems. Build public APIs and distributed backend services, collaborate with product/design/data, balance rapid iteration with long-term architecture and security, influence technical direction, perform and mentor through code reviews, and measure customer outcomes to drive adoption and quality.

Lead development of 1Password's open source developer tooling and IDE integrations (Agent Hooks and plugins). Own architecture and delivery of medium-to-large projects, engage public open source communities, drive cross-functional alignment, raise quality/testing/documentation standards, and support customers while promoting secure, scalable integrations.