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Responsible for hunting and closing new Commercial accounts across the North region (Nordic & Benelux), building pipeline, meeting quotas (closing $50k+ ARR deals), upselling existing customers, conducting frequent in-person meetings, engaging C-suite stakeholders, and collaborating with internal teams and partners to drive growth for 1Password.

The Staff Technical Account Manager will oversee the technical aspects of the post-sale customer lifecycle, guide implementations, drive adoption, and mentor team members while ensuring customer success with 1Password's solutions.

Lead product marketing for Enterprise Password Manager: own messaging, positioning, competitive strategy, launches, and field enablement. Translate technical concepts (passkeys, machine credentials, zero-knowledge) into narratives for IT, security engineers, and CISOs. Build competitive intelligence, inform product strategy, and produce sales tools that drive displacement of incumbents.

Lead product marketing for 1Password's core products, managing a PMM team and owning positioning, narrative, GTM execution, competitive intelligence, field enablement, product strategy influence, and external thought leadership across enterprise identity, secrets, and device trust in an AI-reshaped market.

Lead and grow the Authentication Services engineering team to design, build, operate, and scale cloud-native authentication and identity verification services. Drive roadmaps, deliverables, technical vision, cross-functional collaboration, hiring, coaching, and production reliability for secure sign-in and identity workflows.

The Senior Manager, Implementation and Onboarding at 1Password leads customer onboarding, technical implementation, and team strategy, focusing on enhancing customer success and securing relationships post-sale.

Lead a Solutions Engineering team supporting commercial and channel-led opportunities across North America. Guide technical discovery, solution design, demonstrations, proofs of concept, and validation for identity and security solutions. Partner with Sales and channel partners throughout complex buying cycles, coach technical storytelling and executive communication, standardize presales practices, manage technical risks, and use customer feedback, metrics, AI, and automation to improve execution. Collaborate cross-functionally with Product, Marketing, Customer Success, and Engineering.

Leads 1Password’s analytics engineering function, owning data architecture, roadmap, modeling, semantic layers, BI tooling, pipelines, governance, testing, documentation, and data quality. Manages and develops analytics engineers, establishes technical standards, reviews complex dbt and SQL work, optimizes warehouse performance, and partners with senior leaders across Finance, Marketing, Product, Analytics, and Data Engineering. Builds trusted data foundations supporting company-wide decisions, AI initiatives, and generative BI.

Own customer technical relationships from onboarding through adoption, expansion, and renewal. Lead implementations, integrations, configuration, troubleshooting, and security reviews while advising on identity, access management, device trust, and SaaS security. Partner with Customer Success and cross-functional teams to manage risks, represent customer needs, create scalable resources, mentor peers, and improve lifecycle processes.

Generate qualified enterprise sales pipeline through personalized email, cold calling, video, social outreach, and networking. Research prospects, understand business and security priorities, identify decision-makers, and create meaningful conversations. Partner with Account Executives, manage outreach across multiple accounts, use Salesforce, Outreach, 6sense, ZoomInfo, and LinkedIn Sales Navigator, and apply AI tools to improve prospecting and messaging.