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The Senior Manager, Implementation and Onboarding at 1Password leads customer onboarding, technical implementation, and team strategy, focusing on enhancing customer success and securing relationships post-sale.

Own and grow a portfolio of Commercial and Mid-Market customers, driving adoption, value realization, retention, and expansion. Act as a trusted security advisor on Identity and Access Management, deliver renewals and forecasts, execute success plans, engage executives, identify upsell opportunities, and operate with rigorous forecasting, health scoring, and CRM hygiene.

The role involves developing, testing, and maintaining software systems, collaborating with cross-functional teams, and mentoring junior developers while ensuring high code quality.

Manage and grow a designated EMEA territory by hunting enterprise accounts (3000+ employees), building pipeline, closing new business, and expanding existing accounts. Use value-based selling, strategic account planning, multithreading, and cross-functional collaboration to articulate IAM solutions to executive stakeholders. Represent 1Password at events and stay current on cybersecurity trends.

Lead GTM intelligence and AI strategy for Revenue Operations: build AI/LLM-powered insight products, deploy an AI agent platform, translate CRM/usage/financial data into decision-grade outputs, partner with senior GTM leaders, and build a high-performing GTM Engineering team to operationalize AI across sales, marketing, and success.

The Senior Developer will enhance self-service experiences, drive product growth through experimentation, and collaborate with cross-functional teams for measurable outcomes.

Drive outbound prospecting and qualify inbound leads to build a qualified pipeline for Account Executives. Engage prospects via cold calls, email, and social selling; research target accounts; maintain CRM records; collaborate with AEs and managers; meet monthly and quarterly qualified-opportunity targets; continuously learn product and apply coaching and AI tools to improve outreach and objection handling.

As a Senior Developer in Partnership Engineering, you'll design integration patterns, build tooling for partnerships, and lead technical designs for complex integrations.

Lead product strategy and roadmap for Machine Identity within the Developer & AI team. Own OKRs, write PRDs/PRFAQs, prioritize initiatives, drive quarterly planning, surface customer needs through research and engagement, and collaborate with engineering, design, and go-to-market teams to deliver secure machine identity solutions for developers and enterprises.

Lead organization-level architecture and technical direction for product engineering. Design and operate scalable, secure distributed systems and platform patterns, integrate AI safely into customer-facing products, improve reliability/observability, and drive cross-team alignment and long-term engineering sustainability.