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The Sr Customer Success Manager at 1Password is responsible for guiding customers in maximizing their investment in the company's security services. They actively engage with clients, develop relationships, and ensure effective adoption of products, while managing customer retention and growth through strategic communication and support.

The Sr Customer Success Manager is responsible for guiding customers through their 1Password lifecycle, ensuring they derive maximum value from their investment. This role involves managing customer relationships, supporting adoption goals, and collaborating with Onboarding and Account Executive teams to enhance customer engagement and retention.

As a Solutions Engineer at 1Password, you'll partner with Enterprise teams to enhance sales productivity by providing technical expertise, working directly with enterprise customers, and ensuring technical solutions meet their needs. Responsibilities include scoping technical solutions, coaching sales teams, preparing proposals, and managing multiple high-priority projects with minimal oversight.