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Serve as senior technical lead and trusted advisor for strategic airline sales engagements. Define future-state and transition architectures, guide Offer & Order transformation and modernization, lead integration/security reviews and technical due diligence, produce reusable reference architectures, and mentor pre-sales architects while collaborating with product, engineering, security, and services teams to validate customer solutions.

The Web Development & Operations Manager oversees the PROS Travel website's performance, ensuring smooth operation of marketing campaigns and the implementation of digital content strategies. The role encompasses WordPress development, campaign landing page deployment, analytics configuration, and SEO optimization.

The Customer Marketing Manager will focus on enhancing customer success, communicate effectively, and manage tasks under deadlines and pressure.

The Director of Public Relations & Thought Leadership oversees PROS' narrative, positioning, and marketing strategy within the airline industry, driving customer advocacy and public relations efforts.

The Senior Account Manager will manage enterprise airline accounts, ensuring customer satisfaction and driving product adoption and commercial expansion through strategic relationships and consultative selling.

The Marketing Operations & Digital Campaigns Manager executes marketing programs, manages campaign operations and ensures precision in targeting within the airline industry, focusing on account-based marketing and digital campaigns.

Provide technical support to customers via email and phone, troubleshoot Windows/Unix environments and databases, configure platform/software, monitor application performance, generate reports, document investigations, escalate complex issues, build customer relationships, and work shift schedules.

Maintain and improve service reliability and scalability by monitoring performance, troubleshooting production issues, implementing SLOs, performing capacity analysis, and developing automation and self-service tools. Participate in reliability testing, resilience evaluation, and release management while collaborating with teams to align monitoring and SLOs with user expectations.

Implement, scale, and maintain ML models and data pipelines; convert research prototypes into production; support feature engineering, model training, evaluation, deployment, monitoring, and debugging; collaborate with engineers and document code.

The Account Executive is responsible for managing and closing new business opportunities, developing sales strategies, and maintaining client relationships to meet sales targets.