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Lead complex, multi-project enterprise technology programs end-to-end. Own program health, governance, roadmap, financial visibility, risk mitigation, and executive reporting. Align cross-functional teams, mentor project managers, partner with sales/finance/delivery, and ensure programs meet customer objectives, contractual and financial goals while driving operational excellence and stakeholder confidence.

Lead enterprise wireless engagements from discovery through design, survey, implementation, validation, optimization, and operational transition. Perform RF design and surveys using Ekahau tools, integrate WLAN with enterprise networking and security, mentor engineers, develop standards and reusable assets, and provide technical leadership and customer-facing advisory services.

Designs, deploys, validates, and troubleshoots enterprise wireless networks. Performs Ekahau predictive, passive, active, and validation surveys; conducts RF analysis; stages and configures APs/controllers; documents designs and as-builts; supports migrations and optimizations; travels to customer sites and collaborates with project teams and senior engineers.

The role involves architecture and leadership in managed services for storage and backup, requiring extensive experience with Azure and customer engagement. Responsibilities include system maintenance, troubleshooting, team mentoring, and ensuring operational readiness.

The ServiceNow Engagement Manager will lead client implementations, manage projects, ensure solution effectiveness, provide training and support, and engage in pre-sales activities.

Lead presales technical discovery and solution design for AI/GPU and HPC infrastructure. Review technical designs, build take-offs, estimate services, write SOWs, and present solutions to win business while coordinating with technical and business stakeholders.

Manage and grow client accounts by supporting onboarding, generating accurate quotes, processing orders, negotiating contracts, coordinating logistics and forecasting, advocating for clients, escalating and remediating risks, and collaborating cross-functionally to ensure timely delivery and excellent customer experience.

Builds and operates Myriad360's AWS managed service offering: incident and service-desk operations, monitoring/observability, automation, runbooks, FinOps reporting, disaster recovery, and AWS MSP Program certification and audit readiness. Hands-on role with a path to lead the managed services team.

Own and execute a portfolio of vendor renewal contracts, build and maintain renewal pipeline and forecasts, coordinate with sales/channel operations and manufacturers, generate quotes 30/60/90 days ahead, maximize manufacturer incentives, and support customers via phone and email.

The ServiceNow Engagement Manager leads client implementations, delivers solutions, manages projects, and provides post-implementation support while ensuring client satisfaction.