Lead QA for Salesforce-native products: create test plans and automated frameworks (Playwright), run manual/automated and performance tests, manage large Salesforce test data sets, integrate tests into CI/CD, identify bottlenecks, and mentor junior QA engineers while collaborating cross-functionally.

Own strategy, roadmap, and delivery for significant Salesforce-native product areas. Lead cross-functional squads through discovery and execution, write clear product requirements, use product analytics and customer research, and champion AI tooling to accelerate outcomes. Engage stakeholders and customers, communicate with leadership, and mentor others while maintaining high delivery velocity in an AI-first SaaS environment.