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The Enablement Manager will develop, deliver, and improve global Customer Success enablement programs, collaborate with stakeholders, set clear responsibilities, develop blended training content, track program milestones, and report on KPIs to ensure outcomes meet business needs.

The FinTech Support Specialist delivers support by resolving payment-related queries, investigating technical issues, and liaising with partners for effective solutions. The role involves analyzing data for root-cause investigations and reducing escalations, with a focus on clear communication and customer satisfaction.

The Enablement & Documentation Specialist will oversee onboarding for the Payroll Team, develop training programs, track milestones and KPIs, and collaborate with stakeholders to enhance payroll enablement activities. This role requires a deep understanding of payroll processes and the ability to create engaging training materials and evaluate learning outcomes effectively.

As Director of Lifecycle Marketing, you'll optimize customer lifecycle strategies to drive cross-sell opportunities, enhance retention, and develop scalable, data-driven programs. You will lead a global team, collaborate with various functions to improve customer engagement, and leverage data to mitigate churn and identify upsell potentials, all aimed at fostering long-term customer loyalty and revenue growth.

The Enablement Coordinator will develop and improve global Payroll enablement programs, manage training sessions, report metrics, build dashboards, and assist with administrative tasks. Key responsibilities include identifying knowledge gaps and trends to enhance the effectiveness of programs and tracking program milestones.

The Director of People Optimization will lead the People Operations and Services team, managing global HR inquiries, data, onboarding, compliance, and optimizing HR processes while ensuring alignment with Deel's strategic goals and enhancing employee experience.

The Director of Customer Success at Deel will oversee the Customer Journey for client segments, develop and lead the customer success strategy, and collaborate with internal teams to enhance customer engagement and retention. Key responsibilities include managing the customer success function, driving growth, and building relationships with top customers.