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The Director will manage client relationships, produce market research, support new services, and drive client initiatives in the crypto ecosystem.

The Business Development Representative will hunt for leads, engage potential clients, and support the Sales team in the digital asset space.

Provide white-glove technical support to institutional clients via phone, email, and chat; triage and resolve issues or escalate appropriately; maintain communication until resolution; develop playbooks; participate in on-call rotation and work defined AMER shift onsite in Bangalore.

Lead technical pre- and post-sales engagements across APAC: deliver demos, workshops, solution architecture, implementation guidance, and executive presentations. Manage client relationships, translate business requirements to product and sales teams, collaborate with product and engineering, and craft technical proposals and RFIs/RFPs.