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Reviews account openings, conducts CDD, ECDD, and periodic KYC/KYB reviews, and ensures compliance with AML/KYC requirements for BitGo’s Singapore-regulated entity. The role supports APAC onboarding from Bangalore, manages customer communications, coordinates with internal teams, escalates compliance issues, and identifies process improvements to reduce risk. It also involves participating in AML/CFT training and completing assigned operational tasks.

Provides high-volume operational support for crypto and banking transactions, including withdrawal verification, reconciliations, account management, client onboarding, KYC/AML reviews, compliance support, and audit-ready recordkeeping. Troubleshoots client issues, maintains operational systems, coordinates part-time staff, reviews work, trains colleagues, and manages escalations. The role is full-time, on-site in Frankfurt, with evening and Sunday shifts.

Lead BitGo’s Ecosystem engineering team, driving integrations for new blockchains and supporting institutional clients. Responsibilities include setting technical and product vision, coaching and hiring engineers, owning quality, delivery, availability, and performance, leading engineering initiatives, prioritizing roadmaps, and managing stakeholder collaboration across global teams. The role requires hands-on technical involvement, blockchain knowledge or interest, and onsite work in Bangalore.

Lead BitGo Singapore’s transaction monitoring and blockchain investigations function. Review and disposition alerts, investigate complex on-chain activity, tune monitoring rules, validate models, improve automation, and develop policies and procedures aligned with Singapore MAS requirements. Support suspicious transaction reporting, regulatory examinations, audits, law enforcement requests, and broader APAC compliance initiatives while serving as the regional subject matter expert.

Manage high-value institutional customer relationships across APAC, serving as a strategic advisor and driving product adoption, renewals, expansions, and retention. Develop success plans, monitor customer health and usage data, conduct business reviews, guide onboarding, identify risks, and translate client feedback into product improvements. Collaborate with Sales, Engineering, Product, Support, and Solutions Engineering teams to deliver customer outcomes.

Manage high-value institutional clients across APAC, helping them adopt and optimize BitGo’s digital asset products. Responsibilities include developing success plans, conducting business reviews, monitoring customer health, driving renewals and expansion, supporting onboarding, translating feedback into product improvements, and collaborating with Sales, Product, Engineering, and Support teams.

Conduct sourcing, outreach, screening, interview coordination, candidate communication, and offer support across G&A and other business functions. Partner with hiring managers to develop sourcing strategies, maintain accurate candidate records in Greenhouse, build pipelines, and deliver an organized candidate experience across multiple concurrent searches.

Leads BitGo’s internal audit function, including SOX and ICFR compliance, SOC 1 and SOC 2 examinations, risk-based audit planning, co-sourced audit providers, external auditor relationships, remediation efforts, and reporting to the Board, Audit Committees, and senior management. The role requires extensive internal audit experience in regulated financial services, strong executive communication, and expertise in digital asset or trust banking controls.

Develop go-to-market strategies for fast-moving crypto and AI products, identify initial users, define messaging, build demand through SEO and social media, engage communities, analyze adoption metrics, and optimize or discontinue campaigns based on performance. The role partners closely with product and engineering teams and independently creates landing pages, copy, experiments, and analytics workflows.

Build and scale resilient backend APIs, libraries, and services for digital asset financial products. Own features from design through deployment and customer integration, document functionality, collaborate across engineering teams, and mentor peers through code reviews and best practices. The role requires backend development expertise, database and API design experience, microservices knowledge, testing, on-call participation, and coordination with global stakeholders.