Manage a book of SaaS accounts end-to-end to drive retention, adoption, and expansion. Onboard and engage customers, manage renewals and upsells, monitor churn and account health, provide product training, resolve issues, and act as a strategic advisor using data to deliver measurable ROI and reduce churn.

Own Uplisting’s new business and renewals targets while building an outbound sales engine from scratch. Lead, coach, and forecast the AE team; improve conversion, pipeline coverage, CRM discipline, and average order value. Represent Uplisting at industry events and with partners, presenting and demonstrating the product. The role requires hands-on B2B SaaS sales leadership experience, preferably in property management software or short-term rentals, plus strong performance management, forecasting, and public-speaking skills.

Build a unified data architecture for AirDNA's Strategy & Planning team: audit and consolidate cross-functional data, create executive dashboards, deliver ad-hoc analyses, automate reporting, ensure data quality and governance, document processes, and partner with Growth, Finance, Marketing, and Support to close data gaps.